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What are the common reasons why an automatic message is not sent?
What are the common reasons why an automatic message is not sent?
T
Written by Takashi Obatake
Updated over a week ago

To enable the sending of automatic messages, both "Automatic Messages (Common)" and "Facility List" → "Relevant Facility" → "Settings" → "Automatic Messages" must be enabled.

Please be aware that there are often cases where only "Automatic Messages (Common)" is enabled, but the "Settings" → "Automatic Messages" setting for the facility that is not sending messages is not enabled.

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