AirHost One

[FAQ] Blocks Set in OTA Are Not Reflected in the AirHost Calendar

[FAQ] Can I Turn Automatic Messages ON/OFF for Each OTA?

[FAQ] Viewing the Reservation Calendar on a Smartphone

[FAQ] Switching to Chinese or Korean Language on a Tablet

[FAQ] Calculating Cancellation Policies in the Booking Engine

[FAQ] Can the Number of Rooms Bookable at One Time Be Limited in the Booking Engine?

[FAQ] Why Can't I See the Cashier Menu Anymore?

[FAQ] How to Check the URL of the Guest Page (Form)

[FAQ] Can reservations be deleted?

[FAQ] How to Search for a Reservation by Reservation Date (Confirmation Date)

[FAQ] How to Search for Reservations by Cancellation Date

[FAQ] Can the PIN for smart locks be synchronized with the entrance?

[FAQ] How does the "Add to Apple/Google Wallet" from the Guest Page Work?

[FAQ] How to Modify a Manually Created Booking: Changing Dates, Rates, Plans, or Number of Guests

[FAQ] How to Settle POS Purchases at Checkout with Stripe

[FAQ] How to Change the Addressee Name on a Receipt

[FAQ] Can Bank Transfers Be Used for Payments on Booking Engine Reservations?

[FAQ] Dates with Available Rooms are Not Being Sold

[FAQ] How to Delete a Room

[FAQ] How to Display Reservation Information in Google Calendar

[FAQ] Rate Changes in AirHost When Connected to PriceLabs

[FAQ] Facility/Room Type/Rate Plan Not Displayed in Accommodation Reservation Report

[FAQ] How to Display Holidays from Japan and Other Countries in the Reservation Calendar

How to Change the Order of Room Types Displayed

[FAQ] How to Reissue or Change the PIN Code for Smart Locks

[FAQ] Can I create a provisional reservation?

[FAQ] Can I set prices per person in the rate plan?

[FAQ] Can POS orders be viewed by the service delivery date instead of the order confirmation date?

[FAQ] Is there a feature that automatically adjusts rate tiers based on room availability?

[FAQ] In the discount settings, is it possible to increase the price when the occupancy rate exceeds a certain level?

[FAQ] Can I view messages from guests for each property/facility?

[FAQ] Can I manually resend an automatic message?

[FAQ] How to adjust the check-in and check-out times for check-in tablets and smart locks (IoT locks)?

[FAQ] Unable to select a room in Room Mode

【FAQ】Is there a way to retrieve information for one year at a time using the GET /availabilities API?

[FAQ] Are the names and phone numbers in the reservation information from OTA automatically copied to the guest list?

[FAQ] Security Deposit Verification and Payment

[FAQ] How to Set Up the Company Logo Displayed at the Top Right of the Guest Page / on Invoices and Receipts

【FAQ】Cannot sell POS to non-staying guests

[FAQ] Does AirHost provide an API?

[FAQ] How to Specify Cleaning Fees When Creating a Manual Reservation

What are the common reasons why an automatic message is not sent?

[FAQ] What functions does the Night Audit provide?

[FAQ] The number of guests displayed on the cleaning task is different from the reservation details

[FAQ] Is there a way to check in a list if guests scheduled to stay have completed pre-check-in?

[FAQ] Where can I find the help page?

[FAQ] Can I change notification settings for each property?

[FAQ] What could be the reasons some guests do not receive messages to their email addresses?

[FAQ] Is there a preview screen for the guest form?

[FAQ] How to change the language of the invoice or receipt?

How to Set Up GTM Tags in AirHost Admin Panel

[FAQ] Is there a message translation feature?

Takashi Obatake

Joelly See Toh

Marketing@AirHost

Examples of Helpful Questions and Explanations

Find answers and get help from Intercom Support and Community Experts

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