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[FAQ] Is there a way to check in a list if guests scheduled to stay have completed pre-check-in?

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Written by Takashi Obatake

Yes. You can check the pre-check-in status of guests with upcoming bookings from the Check-in Management page.


Check the pre-check-in completion status

You can check the pre-check-in completion status for guests staying on a specific date from the Check-in Management page.

The Guest Information column shows the number of guests who have completed pre-check-in, based on the total number of guests in the booking.

You can also use the Guest Information filter to filter guests based on whether their guest information has been completed.

  • Completed: Guests whose guest information has been completed

  • Incomplete: Guests whose guest information has not been completed

This filter is useful when you want to check which guests have not yet completed their guest information.


Reminding guests who have not completed pre-check-in

Currently, there is no function to automatically send messages to guests who have not completed pre-check-in.

If you would like to remind guests to complete pre-check-in, you will need to send the message manually, either to all applicable guests at once or to individual guests.


Check the pre-check-in URL access and completion status

A report is also available that allows you to check whether guests have accessed the pre-check-in URL and whether they have completed pre-check-in.

For details, please refer to the following Help Center article:

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