AirHost One

This page explains how to manually add a payment from the reservation details screen.

In AirHost, payments can be managed in the following two ways:

For instructions on adding a payment account, please refer to the help page below: <a href="https://support.airhost.co/ja/articles/8659967-%E6%B1%BA%E6%B8%88%E7%AE%A1%E7%90%86-%E6%B1%BA%E6%B8%88%E3%82%A2%E3%82%AB%E3%82%A6%E3%83%B3%E3%83%88-%E6%94%AF%E6%89%95%E6%96%B9%E6%B3%95-%E3%81%AE%E8%BF%BD%E5%8A%A0-%E5%89%8A%E9%99%A4%E6%96%B9%E6%B3%95">[Payment Management] How to Add/Delete a Payment Account (Payment Method)</a>

- For instructions on adding a payment account, please refer to the help page below: <a href="https://support.airhost.co/ja/articles/8659967-%E6%B1%BA%E6%B8%88%E7%AE%A1%E7%90%86-%E6%B1%BA%E6%B8%88%E3%82%A2%E3%82%AB%E3%82%A6%E3%83%B3%E3%83%88-%E6%94%AF%E6%89%95%E6%96%B9%E6%B3%95-%E3%81%AE%E8%BF%BD%E5%8A%A0-%E5%89%8A%E9%99%A4%E6%96%B9%E6%B3%95">[Payment Management] How to Add/Delete a Payment Account (Payment Method)</a>

<a href="https://support.airhost.co/ja/articles/11890421-%E4%BA%88%E7%B4%84%E7%AE%A1%E7%90%86-%E8%AB%8B%E6%B1%82%E3%82%92%E8%BF%BD%E5%8A%A0%E3%81%99%E3%82%8B">[Reservation Management] Add a charge</a>

<a href="https://support.airhost.co/ja/articles/8659991-%E3%83%9B%E3%83%86%E3%83%AB%E5%95%86%E5%93%81-%E5%AE%BF%E6%B3%8A%E8%B2%BB%E3%81%B8%E3%81%AE%E8%BF%BD%E5%8A%A0%E8%AB%8B%E6%B1%82-%E6%96%99%E9%87%91%E8%AA%BF%E6%95%B4-%E6%94%AF%E6%89%95%E3%81%84%E3%82%92%E8%BF%BD%E5%8A%A0"> [Hotel Products] Add additional charges to accommodation fees, rate adjustments, or payments</a>

- <a href="https://support.airhost.co/ja/articles/11890421-%E4%BA%88%E7%B4%84%E7%AE%A1%E7%90%86-%E8%AB%8B%E6%B1%82%E3%82%92%E8%BF%BD%E5%8A%A0%E3%81%99%E3%82%8B">[Reservation Management] Add a charge</a>　
- <a href="https://support.airhost.co/ja/articles/8659991-%E3%83%9B%E3%83%86%E3%83%AB%E5%95%86%E5%93%81-%E5%AE%BF%E6%B3%8A%E8%B2%BB%E3%81%B8%E3%81%AE%E8%BF%BD%E5%8A%A0%E8%AB%8B%E6%B1%82-%E6%96%99%E9%87%91%E8%AA%BF%E6%95%B4-%E6%94%AF%E6%89%95%E3%81%84%E3%82%92%E8%BF%BD%E5%8A%A0"> [Hotel Products] Add additional charges to accommodation fees, rate adjustments, or payments</a>

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◼ Manual Registration The actual payment is processed through another system or handled on-site, and AirHost is used only to record the transaction. (No payment processing is performed within AirHost.)

- Cash payment
- Bank transfer
- OTA points
- Credit card (processed on-site)
- Hotel/facility payment, etc.

◼ Online Payment Credit card information is entered on AirHost, and payment is executed through the system. (The guest’s card is actually charged.)

From the left menu, select Reservation Management.

Open the target reservation and view Reservations.

Click Transaction Details on the screen.

1. Log in to the Dashboard.
2. From the left menu, select Reservation Management.
3. Open the target reservation and view Reservations.
4. Click Transaction Details on the screen.

6. Enter the amount and payment account and save.

From the left menu, select Reservations.

Open the target reservation and view Reservation Details.

Select the Payment Account, enter the credit card information, and save.

1. Log in to the Dashboard.
2. From the left menu, select Reservations.
3. Open the target reservation and view Reservation Details.
4. Click Transaction Details on the screen.
5. Click Add Payment.
6. Select the Payment Account, enter the credit card information, and save.

On the screen that appears, click Refund to process the refund.

1. Go to Transaction Details.
2. Click the relevant Payment Name.
3. On the screen that appears, click Refund to process the refund.

Note: The payment cannot be completely deleted from the transaction record.

[Reservation Management] Adding a Payment

Find answers and get help from Intercom Support and Community Experts

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[Reservation Management] Adding a Payment

Overview

Types of Payment Methods

Manual Registration Procedure

Online Payment Procedure

Refund Procedure