Dashboard
Procedures for everyday use and management.
By Joelly and 2 others3 authors44 articles
Reservation Management
Handling and managing reservations.
[Reservation Management] How to Manually Add a Reservation
[Check-In] How to Check the List of Guests
[Reservation Management] Edit Guest Information
[Reservation Management] Shortening the Stay / Extending the Stay
[Reservation Management] Adding a Charge
[Reservation Management] Adding a Payment
[Reservation Management] Cancelling a Manual Reservation with Multiple Rooms (All Rooms or Individual Room)
[Reservation Management] Steps to Add a Bathing Tax (External Tax)
[Reservation Management] Steps to Split Accommodation Charges into Each Room’s Folio (Invoice)
[Reservation Management] How to Check the Rate for Each Room in a Multi-Room Reservation
[Reservation management] Check-in management
Message Management
Managing guest communications and automated messages.
[Message Management] Overview of Message Management
[Message Management] Bulk Messaging
[FAQ] How to cancel a reservation from guests made through the booking engine
[Message Management] How to Use and Manage Tags
[Message Management] Template (Standard Message) Feature
Reports
Generating and interpreting various reports.
[Report] Overview and Usage of Each Report
[Report] Pre Check-in Report
[Report] Sales Report (Legacy)
[Report] Message Management Report
Rate Management
Setting and adjusting room rates and pricing.
[Pricing Management] How to Use the Price Calendar
[Rate Management] Check-in and Check-out Restrictions
[Pricing Management] How to Use Price Templates
[FAQ] How can I check if the rates are correctly reflected on OTAs?
[Pricing Management] Main Reasons for “No Inventory” Display
Cashier Management
Managing cashier operations and transactions.
[Cashier management] Procedures for opening and closing cash drawers