Air Host One Help Center

Dashboard

Procedures for everyday use and management.

General Settings

How to Set and Change Your Profile (Name, Email, Language, Password, etc.)

Enabling Two-Factor Authentication (2FA) Using One-Time Passwords (OTP)

Rate Management

Setting and adjusting room rates and pricing.

[Rate Management] How to Use the Rate Calendar

[FAQ] I want to set the seasonality (Pricing Tier)

[Rate Management] Check-in and Check-out Restrictions

[Rate Management] How to Use Rate Templates

Reservation Management

Handling and managing reservations.

[Reservation Management] Steps to Add a Manual Reservation

[Reservation Management] Steps to Add a Bathing Tax (External Tax)

[Reservation Management] Steps to Split Accommodation Charges Across Folios for Each Room

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Message Management

Managing guest communications and automated messages.

Message Management

[Message Management] Bulk Messaging

[FAQ] How to cancel a reservation from guests made through the booking engine

[Message Management] How to Use and Manage Tags

[FAQ] Is there a message translation feature?

Generating and interpreting various reports.

[Report] Overview and Usage of Each Report

Import & Export

Procedures for importing and exporting data.

[Check-In] How to Download the List of Guests - Guest Data Export

[Rate Management] Bulk Import of Rate Files (Premium Feature)

Cashier Management

Managing cashier operations and transactions.

[Cashier management] Procedures for opening and closing cash drawers

Meal Management

[Meal management] How to use kitchen view