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[Pricing Management] Main Reasons for “No Inventory” Display

J
Written by Joelly See Toh
Updated this week

If “No Inventory” is displayed in the Price Calendar, it may be due to one of the following conditions:


① Actual inventory status (Fully booked)


All rooms are occupied with confirmed reservations.
In this case, the dates will not automatically reopen for sale unless a vacancy occurs.


② Automatic block days for cleaning or preparation


If block days are set before or after reservations for cleaning or room preparation, the Price Calendar may display “No Inventory” for those dates.

Setting location:


Admin Console → Property List → Select the relevant property → Property Details → Booking Settings → Checkin Turnover Days

Setting Details

If set to “1”
→ One night before and after each reservation will be automatically blocked.

If you would like to accept back-to-back reservations
→ Please set it to “0”.

Dates automatically blocked by this setting cannot be manually unblocked.

Setting Examples

  • If no cleaning/preparation time is required and you want to accept consecutive bookings: 0

  • If one day is required for cleaning and preparation: 1


③ Booking Lead Time (Same-Day / Last-Minute Booking Restriction)

If the number of days before the check-in date is too short, the date will automatically become unavailable for booking.

For Airbnb reservations:

Admin Console → Property List → Facility → Content Management → Booking Lead Time (booking_lead_time)

For other OTAs

Admin Console → Property List → Select the relevant property → Property Details → Booking Settings → Reservation Rules
(Max Booking Window / Checkin Turnover Days / Block Days Before & After Each Reservation / Booking Cut-off Date)

Important Notes

  • The booking lead time is calculated backward from 23:59 of the check-in date.

  • Airbnb has its own restriction for reservations made within 48 hours of check-in. This rule cannot be changed on the AirHost side.

  • By shortening the configured number of days, you can accept more last-minute reservations.

Example

If the booking cut-off date (lead time) is set to “1 day”:
→ For a stay on August 20, reservations can be made until August 19 at 23:59.


Booking Availability Period (Sales Period)

Future dates may be blocked if they exceed the maximum booking period set for your property.

For general OTAs:

Go to Admin Console →Property List → Select Property → Property Details → Booking Settings → Max Booking Window to adjust the maximum booking period.

For Airbnb specifically:

Admin console → Property list → Channel settings → "..." on the right side of the Airbnb column → Content management → Availability Rules → Max Days Notice

This setting allows you to control how far in advance bookings can be accepted from the current day.

Example

  • Set to 90 days → Reservations can be accepted from today up to approximately 3 months ahead.

Notes

  • The maximum booking period that can be synchronized may differ for each OTA.

  • The period you set may not apply equally across all OTAs.


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