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[Reservation Management] Adding a Charge

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Written by Joelly See Toh
Updated over a week ago

Overview

This page explains how to manually add charges other than accommodation fees from the reservation details screen.

Type

Description

Related Help Pages

Additional Charges

You can select items registered as “Price” in the Hotel Product settings.

Price Adjustments

You can select items registered as “Adjustment Amount” in the Hotel Product settings.

Add POS Order

If POS ordering by hotel staff is enabled, you can select and add items registered in the POS screen.


Operating Procedure

  1. Log in to the dashboard.

  2. From the left menu, select [Reservations].

  3. Open the relevant reservation and display [Reservation Details].

  4. Click [Transactions] on the screen.

5. Click [Add Transaction].


To review or edit a charge:

Click [Transaction Details] > [Item Name].
From there, you can edit the charge details or add payment information.


How to void (delete) a charge:

To cancel a previously added charge:

  1. Go to [Transaction] > click the relevant [Item Name].

  2. On the displayed screen, select [Void] to remove the charge.

Note: The same procedure can be used to void (delete) accommodation charges.


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