Here, we summarize the overview and usage of each report provided by AirHost.
Note: “→” indicates a planned name change for the report.
Revenue Report → Production Report
Accommodation Reservations → Reservation Report (by Rate Plan) | This report is particularly useful for hotels and inns that manage many different rate plans, such as those with meal plans. It allows for the aggregation of reservations by rate plan based on the stay date. Note: This cannot be used for revenue aggregation. If you need a list of reservations that includes pricing information, please use "Import & Export" → "Download Reservations." "Download Reservations" requires a Pro plan or higher. |
POS Sales Report | Check orders for products sold using the AirHost POS feature. |
POS Reservation Status Report → POS Reservation Report | Check orders for reservation services sold using the AirHost POS feature. |
OCC/ADR Report | Average Daily Rate (ADR) and Occupancy Rate (OCC) are important metrics used for comparing with competitor facilities. ADR shows the average room rate for all reserved rooms. To calculate ADR, divide the total room revenue for the day by the number of rooms sold that day. |
Channel Report | This report lets you view sales, ADR, and the number of nights sold by each channel in tables or charts. |
Statistics by Country → Sales Report by Country | For the selected period, you can check the sales and their percentages by country of the guests. |
Daily Report → Daily Activity Report
Arrival Report
| This report displays a list of arrivals for the selected date or date range. |
Departure Report
| This report displays a list of departures for the selected date or date range. |
Stay Report
| This report displays a list of guests staying over for the selected date or date range. |
Cancellation Report
| This report displays a list of cancelled reservations for the selected date or date range. |
No-Show Report
| This report displays a list of no-show reservations for the selected date or date range. |
Performance Report → Financial Report
On-Hand Report
| This report provides a quick glance at the financial statistics for the selected date or date range, including ADR, REVPAR, occupancy rate, and total revenue. The data includes daily summaries and is aggregated by room type for the selected period. |
Transaction List → Transaction Report
| This report is for reviewing all transactions (sales and payments). Some transactions are related to the facility's revenue, such as room rates and dining costs, while others represent payments made by guests, including OTA payments, credit card payments, and cash payments. |
Payment Reporting → Payment Summary Report | This report aggregates payments made on the selected date or date range by payment method (e.g., OTA payments, credit card, cash). |
Front Office Daily Report → Daily Revenue Report | This report provides an overview of all revenue transactions made on the selected date or date range. It helps you understand the revenue summary by department or category, such as accommodation fees, dining expenses, room service charges, and additional service fees. |
Commission Report → Fee Report | This report is useful if you want to know the amount of fees paid to other channels or the room revenue amount by channel for the selected date or date range. |