Production Report

Room Reservations → Reservation Report (by Rate Plan)	This report is particularly useful for hotels and inns that manage many different rate plans, such as those with meal plans. It allows for the aggregation of reservations by rate plan based on the stay date. Note: This cannot be used for revenue aggregation. If you need a list of reservations that includes pricing information, please use "Import & Export" → "Download Reservations." "Download Reservations" requires a Pro plan or higher.
POS Sales Report *Only when selecting a Property	Check orders for products sold using the AirHost POS feature.
POS Sales Detail Report *Only when selecting a Property	Check orders for reservation services sold using the AirHost POS feature.
Average Daily Rates Report About OCC	Average Daily Rate (ADR) and Occupancy Rate (OCC) are important metrics used for comparing with competitor facilities. ADR shows the average room rate for all reserved rooms. To calculate ADR, divide the total room revenue for the day by the number of rooms sold that day.
POS Reservation Report *Only when selecting a property	You can check order information for reservation services sold using AirHost ONE's POS function.
Channel Report	This report lets you view sales, ADR, and the number of nights sold by each channel in tables or charts.
Reservations Sales By Country → Sales Report by Country	For the selected period, you can check the sales and their percentages by country of the guests.
Pre-check-in page	You can check the pre-check-in status of each guest within the selected date range.
Sales Report (Legacy)	This report is extremely useful because it brings together various data, such as statistics for the selected date range, sales by channel, daily statistics, and sales breakdowns, all in one report.　 * The data used to create this report can be downloaded from "Import & Export" → "Export Daily Data". Note: The total sales (including cleaning fees, etc.) does not include sales of hotel merchandise/POS data. The total room rate is the accommodation fee excluding consumption tax and cleaning fees. OTA fees and credit card fees are not deducted.
Message Management Report	By visualizing the number of guest inquiries, the users who handled them, the time taken to respond, the average response time, and trends in inquiry content, you can improve message handling operations and manage quality.

* POS sales reports are available with the Check-in Pro plan, and POS reservation reports are available with the Check-in Premium plan.

Financial Report

Commission Report	This is useful if you want to know the amount of fees you pay to other channels for a selected date or date range, or the amount of room revenue per channel. You can filter your search by booking date, arrival date, and departure date. * We are unable to calculate fees for Jalan.net, Rakuten Travel, Ikyu.com, Yahoo! Travel, Rakutsu with, Temairazu, and Neppan!.
Daily Financial Report	You can see financial statistics for a selected date or date range at a glance. This includes summaries of data necessary for daily data management, such as ADR, REVPAR, occupancy rate, and total revenue. The data is aggregated on a daily basis for each room type within the selected period. We only provide comparative data against final performance. Therefore, there is no function to view the utilization rate record at a specific point in the past (e.g., utilization rate as of August 15th of last year). * The occupancy rate does not include duplicate bookings. Note: The total room rate is the accommodation fee excluding consumption tax and cleaning fees. OTA fees and credit card fees are not deducted. 2/10/2026 Correction: The "Total Sales" column has been changed to "Total Room Rate (Excluding Tax)". Previously, the amount displayed included consumption tax, but since it is the industry standard to use the tax-excluded accommodation rate when calculating ADR and RevPAR, we have standardized it to the amount excluding consumption tax.
Transaction Report	This is used to view all transactions that occurred on the selected date or date range. It includes payments and sales for accommodation charges, POS orders, taxes, hotel merchandise, and more. You can filter your search by booking date, arrival date, and departure date.
Payment Ledger Report	This feature aggregates payments for the selected date or date range by payment method (OTA payment, credit card, cash payment, etc.). You can filter your search by arrival date/departure date.
Daily Revenue Report	This report provides an overview of all revenue transactions that occurred on a selected date or date range. Use this report to gain a breakdown of revenue by department and category, including daily rate accommodation charges, food and beverage charges, room service charges, and additional service charges.
Accommodation Tax Report	An automated accommodation tax calculation report is available for Tokyo, Osaka, and Kyoto. This report automatically compiles the necessary information to help facilities efficiently submit their accommodation tax declarations to local governments.

* Transaction reports are available with the Pro plan, and other financial reports are available only with the Premium plan.

Daily Activity Reports (Available only when a property is selected)

Arrivals Report	This report displays a list of arrivals for the selected date or date range.
Departures Report	This report displays a list of departures for the selected date or date range.
In-House Report	This report displays a list of guests staying over for the selected date or date range.
Cancellations Report	This report displays a list of cancelled reservations for the selected date or date range.
No Show Report	This report displays a list of no-show reservations for the selected date or date range.