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[License & Payment] AirHost ONE HMS Premium Plan- Feature Overview

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Written by Joelly See Toh
Updated over 3 weeks ago

[ overview ]

This explains the features of the AirHost ONE HMS [Channel Manager + PMS] Premium Plan.

[ detail ]

How to use

AirHostONE

Admin Console >> Subscription >> Purchase AirHostONE HMS Premium Plan >> Activate for each property .


Feature Description

Click on each feature name to be directed to the related help page.

A feature that allows you to select a room type/rate plan and set a maximum inventory sales quantity. During a specified period, the system will automatically stop sales once the upper limit is reached.

Set a sales limit for price packages, and once the limit is reached, the system automatically stops sales, ensuring precise inventory management.


Function to automatically adjust prices by linking with PriceLabs (a third-party price management tool)

Price lab price management tool integration, enabling setting of property prices through price lab.


Automatic discount function based on occupancy rate (per room type)

This feature automatically applies discounts based on the occupancy rate of each room type.


The fee template is a function that allows you to define daily fee fluctuations such as peak and off-peak seasons in percentages (%). You can create multiple fee templates, such as for each region. The fee template you create can be applied at any time, and you can flexibly set fees for all properties, each property, or each room type, etc.

The pricing template feature allows you to define daily rate fluctuations — such as for peak and off-peak seasons — using percentage-based adjustments.
You can create multiple templates by region or other criteria.
These templates can be applied at any time and offer flexible targeting options, such as all properties, specific properties, or even individual room types, allowing for bulk rate updates with ease.


The ability to link specific rooms together in order to automatically synchronize inventory, such as connecting rooms in a hotel, whole building rentals and rooms, or rooms and beds for rental

A feature that allows you to link specific rooms — such as connecting rooms in a hotel, full-property rentals vs. individual room rentals, or room rentals vs. bed rentals — to automatically synchronize their inventory.


You can set "meals included/not included" and "type of meal" for each rate plan.

By setting the meal details included in each rate plan in advance, you can easily check the number of meals included each day on the check-in management page and various reports.

Configurable pricing plans with meal options, supporting custom meals. By setting the included meals for each rate plan in advance, you will be able to easily track the number of meals per day from the check-in management page or various reports.


Ability to import reservation data from CSV or Excel into the system in bulk (reflected as manual import reservations)

Batch import external booking data into the system and automatically generate booking records.


After check-in, you can extend or shorten your stay for manual reservations only.

After check-in, you can extend or shorten the stay period for manual reservations only.


Room assignments can be easily made on the reservation calendar.

Room assignments can be easily managed directly from the reservation calendar.


User: Can edit staff permissions

Staff permissions can be edited only by authorized users.


You can translate messages from guests with one click. When replying, you can also translate text into the guest's language with one click and send it.

Messages from guests can be translated, and the translated messages can also be sent in the customer's language.


You can define security policies to secure all the accounts in your company.

Define global security policies to protect the security of all accounts within the company.


You can mark a reservation as a no-show if it was cancelled without notice on the day of the reservation.

The guest did not arrive on the same day, so the order is marked as a no-show.


You can issue separate receipts to your customers.

Can generate multiple invoices and receipts for customers.


Recording and managing staff tasks

  • Record and manage tasks assigned to staff

  • Track task progress and completion

  • Assign a task to a specific staff member

  • Set deadlines and reminders for tasks

Staff Task Recording and Management

  • Record and manage tasks assigned to staff members

  • Keep track of task progress and completion

  • Assign tasks to specific staff members

  • Set deadlines and reminders for tasks


Customer management, you can check the past stay history of customers.

Customer Relationship Management, can view the history orders of members.


Enter the total amount of cash at the time of closing (check that it matches the total amount displayed by the system), the amount withdrawn to prepare for the next reserve, the total amount of the reserve, and the number of bills and coins in the register.

Enter the total cash amount at the register closing (confirming it matches the total amount displayed in the system), the amount withdrawn for the next cash float preparation, the total amount of the cash float, and the number of bills and coins in the register.


The AirHost system does not use business days (system dates) within the system, but automatically performs reports and other calculations based on changes in the normal calendar date. For this reason, the functions provided by the Night Audit are also simplified. Specifically, it supports the following daily confirmation tasks:

  • Check-in reservation confirmation (check-in status, no-show settings, etc.)

  • Check-out reservation confirmation (check-out status confirmation)

The AirHost system does not adopt system-specific business days (system date) but automatically generates reports and aggregations based on the changes in the regular calendar dates. As a result, the features provided in Night Audit are more simplified. Specifically, the following daily confirmation tasks are supported:

  • Check-in reservation confirmation (check-in status, no-show settings, etc.)

  • Check-out reservation confirmation (check-out status check)


Payment Ledger Report

Displays the total amount received by each payment account.

Display the total amount receivable for each payment account of the property within the specified settlement date range.


Commission Report

Displays the fees to be paid to the OTA and the amount to be received from the OTA.

Display the commission that the property should pay to the OTA, as well as the payments that should be received from the OTA.


On Hand Report Daily Financial Report

Check your earnings by room type and date

You can view the revenue and occupancy of each room type or property on a daily basis within a certain period of time.


Daily Revenue Report

You can check the property's income situation (room rates, meal costs, taxes, each product, etc.) for a specific period.

You can view the income status of various categories in the property on a specific day of a month (room fees, meal fees, taxes, various goods, etc.).


Arrivals Report

You can check the number of nights reserved for the property on that day and the reservation status.

You can check how many reservations are scheduled to check-in and the status of the reservations on the same day.


In-House Report

You can check the availability of your property and view the total number of people scheduled to stay that day.

Please check how many bookings are currently checked-in on the property for the day.


Departures Report

You can check the number of check-outs for the property on the day and other information.

You can view the total number of check-outs and check-ins for the day for the property.


Cancellations Report

You can check the cancellation of the property

View the cancellation status of property orders for the day.


No Show Report

Counting no-shows (those who canceled without notice on the day of their stay)

Generate a report of guests who have not checked in each day to keep track of their daily check-in status in real-time.


Accounting

Cleaner Billing System : Payment statement for cleaners

Owner Statement : Owner statement

Company Invoice : Invoice for corporate contracts

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