Overview

By using the Fincode integration, you can automate various types of payments, including the following:

Authorization and payment processing using credit card information received from OTAs
(supports Booking.com, Agoda, Expedia, Tiket.com, Traveloka, Vrbo, and Trip.com)
Payments for reservations made via the AirHost Booking Engine
Payments for POS services, manually added upsell items, and on-site payment reservations

To use the Fincode by GMO integration, a subscription to the “Payment Solution Integration” add-on is required.

Credit Card Brands Supported by fincode by GMO

The following credit card brands are supported:

VISA
MasterCard
JCB
American Express
Diners Club
Discover

Getting Started

Please follow the steps below to begin using the service.

1. Install a Two-Factor Authentication App (Authenticator)

A two-factor authentication app (Authenticator) is required for the following steps.

Please refer to the page below and install an Authenticator app in advance:

Two-Factor Authentication / Authenticator Setup Guide

Authenticatorアプリをインストールする

Note: This app is for the Google Chrome browser only. Please be sure to install it from the Chrome Web Store.

2. Register a User / Tenant

⚠️ To use this service, you must create a tenant as an AirHost tenant.

Even if you are already using fincode, please be sure to apply using the URL or QR code below.

a) Proceed to user/tenant registration using the URL or QR code below.

https://dashboard.fincode.jp/tenant_invite?tenant_url_id=tu_mCKeKpd-Ty6KmRTi9e2uCA

b) User Registration

⚠️ If you are already using fincode and have completed user registration,
please proceed via [For users already registered with fincode who wish to register to a tenant].

c) Two-Factor Authentication App Setup

You will now proceed to the setup of the two-factor authentication (2FA) app.
Please use the Authenticator app that you installed earlier to complete the setup.

2. The fincode screen will switch to the one-time password entry page.
Please enter the authentication code displayed in your Authenticator app and click [Verify].

d) Email Verification

1. Open the email sent to the address you provided during user registration and proceed with the verification.

2. On the verification screen, enter the password you set and complete the verification.

Note: This is not the Authenticator verification code.

e) Logging in to Fincode by GMO

When you are taken to the one-time password (OTP) input screen, open your Authenticator app again and enter the displayed verification code to complete the two-factor authentication.

3. Important Notes Before Applying for the Production Environment

Before applying for the production environment in Fincode (GMO), please make sure to complete the following steps to ensure a smooth review process.

⚠️ Please read the following carefully

Before applying, make sure to check the following page:

ショップの審査｜fincode by GMO

Complete the setup of the booking engine (reservation site) on AirHost in advance.
[Booking Engine] How to Set Up the Booking Engine

Make it bookable: Complete the creation of room types and rate plans, and make sure they are available for booking on the calendar.
Start channel sync: Turn on channel synchronization on the AirHost side.
Publish settings: Set the status to “Published.”

Note: You do not need to link to your own website. Even if the URL is not publicly accessible, the site itself must be published (accessible) for review purposes.

If you are using Booking Engine, please set up a "Notation Based on the Specified Commercial Transactions Act" page.
If the "Notation Based on the Specified Commercial Transactions Act" page cannot be found on your website, your application will not pass the screening.
Regarding the "Notation Based on the Specified Commercial Transactions Act" page: https://docs.fincode.jp/business_management/examinationPlease
set up the "Notation Based on the Specified Commercial Transactions Act" page you created on your website.
[ Please make sure that all of the following items are included. Required items: Seller/Name of general manager/Address/Telephone number/Email address/Delivery time/Regarding returns and cancellations

Please register a transfer account in the name of the contract holder.
If the name of the registered transfer account differs from the name of the contract holder, the application will not pass the screening.
If you apply in the following conditions, the application may be put on hold or returned, and it may take some time before you can start using the service.
- Applying with an incomplete website: If your AirHost reservation website has not yet been built, please do not apply to fincode as "having a website."
- Registering a social media URL: Please do not register a social media URL such as Instagram as a replacement for your booking site. Social media URLs will not pass the screening process
  .
The review status will be notified to your registered email address from [email protected]
. We cannot provide support regarding the review status or content, so
please contact fincode directly. Contact details are here .

4. Applying for the Production Environment

Tenant (Shop Information)

The application process varies depending on the purpose of using payments through Fincode. Please refer to the table below and enter the required information accordingly.

Purpose of Use	How to Apply
① Payment for accommodation reservations via the booking engine	If the booking engine has not been set up yet (e.g., new customers): Please complete the production environment application after setting up the booking engine. If the booking engine website is already published: Select “Website available (Published)” and enter the URL of the booking engine. Notes: A “Legal Notice under the Act on Specified Commercial Transactions” page is required. Please check [here] for details. To confirm that it will be used for accommodation reservations, the accommodation plans must be published.
② Payment for Upsell (POS Services)	If the POS service page has not yet been created or published: After creating and publishing the POS service page, submit the request for the production environment. Alternatively, select “Not used on website or mobile app” and submit. If the POS service page is already published: Select “Website available (published)”. For “Site / Store URL,” enter the guest page URL of a manually created test reservation (pre-check-in URL). *Submitting the published POS service page URL is required to verify the products/services for sale.
③ Authorization / Payment Using Credit Card Information from OTAs and Payment of Outstanding Balance at Check-In / Check-Out	Since there is no URL provided by AirHost for this, select “Not used on website or mobile app” and submit.

Steps to Add a Created Fincode by GMO Account

Please add a payment account

Go to "Add New Payment Account", select "Credit Card", and choose "GMO (Fincode)" as the source type.

🔗 AirHost Payment Account Settings

※ To automate authorization and payment processing for card information received from OTAs such as Booking.com, set it as the "Preferred Channel Type."

2. Link the payment account to the property

In the "Payment Method" menu of the property you want to use, select "Link a Payment" to connect the payment account to the property.

3. In "Channel Manager," select "Auto Payment Collection" and set Fincode as the payment account.

[Reservation Management] How to set up automatic payment

４. When using for payments of POS services, manually added upsell items, or on-site payment reservations:

Set the Fincode account under [Check-in Setting] → [Common Settings] → [Payment CollectionAccount].

How payment records are matched with reservations

You can reconcile AirHost reservations with payments made via Fincode.

Log in to the Fincode management dashboard.
On the right side, under “Check transactions and invoices”, click [Payment] → [Card Payment].

3. A list of card payments will be displayed. Click [Export] at the top right.

4. The card payment list will be exported as a file.

5. Use the reservation number, guest name, or email address to reconcile the payment information with the reservations:

client_field_1 = Reservation Number
client_field_2 = Guest Name
client_field_3 = Email Address

Switching from Stripe

After switching to GMO (Fincode) using the above steps, any authorizations and payments made through GMO will display the following screen on the payment details page.

For authorizations and payments confirmed through Stripe before the switch, "Stripe" will be displayed in the payment details.

⚠️ Even after switching to GMO, please be careful not to delete Stripe from Airhost until all reservations that have been authorized and paid for through Stripe have been cleared.

Frequently Asked Questions

We have summarized common questions regarding the integration with fincode by GMO.

Q: I have already registered as a fincode user. Can I register as an AirHost tenant?

Even if you are already a registered fincode user, you must create a new shop as an AirHost tenant.
Please refer to Step [2] User / Tenant Registration and complete the registration of a new shop.

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Q: Is it possible to use a different deposit account for each property?

For fincode, only one deposit account can be registered per shop.
However, since multiple contracts are allowed for one company (one site), you can open separate shops with different accounts. This allows you to use a different deposit account for each property.

Note: The name on the deposit account must be the same as the contract holder's name.

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Q: Can an overseas corporation use fincode?

Overseas corporations and overseas addresses cannot enter into a fincode contract. The following conditions must be met:

For corporate contracts: Must be a Japanese corporation
For individual contracts: Must have a residence record (Jūminhyō) in Japan

Q. Can I apply as an overseas corporation or with an overseas address?

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Q: How to Check Payment Fees from the Reservation Details Page

You can check the Fincode by GMO payment fees from the reservation number on the reservation details page.

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Q: What Are the Payment Fees for Fincode by GMO?

The payment fee for Fincode by GMO in AirHost is 3.4%. This fee is applied to guest accommodation payments and is automatically deducted at settlement.

By setting the fee rate to 3.4%, the fee will be displayed on the reservation details page for bookings made through the AirHost Booking Engine or other reservations processed via Fincode by GMO.

The “Priority Fee Rate” can be configured from the [Payment Accounts] menu by selecting “Add Payment Account” or “Edit Account”.

https://pms.airhost.co/ja/settings/payment-account