Management Console
Detailed methods for configuring various settings.
Facility Creation & Settings
Instructions for creating and configuring facilities.
Property Setup: Creating a New Property
[Facility Setup] Creating Parent-Child Listings (Connecting Rooms)
Channels
Guide on managing various booking channels.
Channel Manager - Mapping OTA Rooms
[Channel] “Trip.com” channel creation/synchronization specifications
About cancelling the channel links
Automated Messages
Setup and customization of automated messages.
[Auto Message] Automated Message Settings
[Auto Message] Current status of automatic message sending for major OTA reservations April 2025
【Auto Messages】Template for Vacation Rentals and Small Properties
[Auto Message] Template (For Hotels)
[Auto Message] Notify Guests of the Lock Code (PIN Code)
[Auto Message] Tag Functionality
Check-in
Procedures and troubleshooting for the check-in process.
Cleaning Management
Managing and scheduling cleaning services.
【Cleaning Management】Setting Up Cleaning Operations
[Cleaning Management] Stay Cleaning
[Cleaning Management] Self-Assigned by Cleaners
[Cleaning Management] Cleaners Manually Marks Cleaning Status as Complete
【Cleaning Management】Sharing Cleaning Task Calendar via iCal
[Cleaning Management] Permission Settings
Payment Management
Handling payments and financial transactions.
[Payment Integration] GMO (Fincode) Integration Setup Procedure
[Payment Management] Setting Up Stripe Integration
[Payment Management] Behavior of Payment Integration with Stripe or GMO (Fincode)
(Card Errors / Manual Payments / Cancellations, etc.)
About Stripe's 3D Secure
[Payment management] How to add a payment account (payment method)
[Payment Management] Cancel Authorization / Execute Payment
【Payment Management】Adding Registers and Procedures for Opening and Closing Registers (Premium Feature)
IoT Locks
Setup and use of IoT-enabled locks.
[IoT Lock] Smart Lock & Key Box Integration
[IoT Lock] Adding a RemoteLock Account
[IoT Lock] Adding a Connected Portal Account
[IoT Lock] Adding a L!nkey Plus account
[IoT Lock] How to Use Igloohome Locks via a Keyvox Account
[IoT Lock] How to Use Lockbox L1 via Keyvox Account
POS (Point of Sale)
Managing sales and transactions through POS systems.
[POS Settings] Overview
[POS Settings] How to create a Services
[POS Settings] Creating an In-Room Rental Item Menu
Receipts, Invoices, and Tax Settings
Managing financial documents and tax-related settings.
[Tax Settings] Adding and Configuring Taxes
[Receipt & Invoice Settings] Setting Up Customer Invoices and Receipts
[FAQ] Is it possible to set an accommodation tax?
Hotel Products
Managing products offered by the hotel.
[Hotel Products] Additional Charges and Rate Adjustments for Accommodation Fees
Booking Engine
Configuration and optimization of the booking engine.