All Collections
Management Console
Detailed methods for configuring various settings.
Facility Creation & Settings
Instructions for creating and configuring facilities.
Property Setup: Creating a New Property
[Facility Setup] Creating Parent-Child Listings (Connecting Rooms)
[Property Settings] Creating a Rate Plan
[Facility Settings] Creating Last-Minute and Early Bird Discount Plans
[Property Settings] How to Create Long-Term and Consecutive Night Discount Plans
[Yield Management] Checking the 180-Day Limit Under the Housing Accommodation Business Law
Channels
Guide on managing various booking channels.
[Channel] Synchronization speed (interval) with each OTA and the risk of double booking (overlapped booking)
[Channel] Airbnb channel creation/synchronization specifications
[Channel] “Booking.com” channel creation/synchronization specifications
[Channel] Creating and Synchronizing "Rakuten Travel" Channel
[Channel] Creating and Synchronizing the 'Jalan' Channel
[Channel] "Neppan/Neppan" Channel Creation and Synchronization Specifications
[Channel] Creating and Synchronizing the 'Vacation Stay' Channel
[Channel] “HostelWorld” channel creation/synchronization specifications
[Channel] “AsiaYo” channel creation/synchronization specifications
[Channel] Linking Channels to Facilities
[Channel] Mapping Rate Plans
[Channel] Start synchronization/Check synchronization on OTA side
[Channel] Channel refresh (update)
About cancelling the channel links
[Channel] Taking reservations / checking stock availability.
[Channel] "Rurubu" Channel Creation and Synchronization Specifications
Automated Messages
Setup and customization of automated messages.
[Auto Message] Setting Message Content
[Automatic message] Current status of automatic message sending for major OTA reservations Mar 2024
【Auto Messages】Template for Vacation Rentals and Small Properties
[Automatic Messaging] Hotel Template
[Automatic Messaging] Notifying Guests of the Lock Code (PIN Code)
[Message Channel] Enabling Messaging for Rakuten when Linked with Other Site Controllers (PMS)
[Automatic Messages] Tag Functionality
Check-in
Procedures and troubleshooting for the check-in process.
[Check-in] Common Settings and Each Flow Definition
[Check-In] Guest Form
【Check-In】Custom Menu
【Check-In】Promotions
【Check-In】Setting Up AI Facial Recognition
【Check-In】Setting Up Video Chat for Identity Verification
[Guest Check-in Manual for AirHost ONE Tablet]
Cleaning Management
Managing and scheduling cleaning services.
【Cleaning Management】Setting Up Cleaning Operations
【Cleaning Management】Sharing Cleaning Task Calendar via iCal
[Cleaning Management] Stay Cleaning
User Management
User roles and access control settings.
[User Management] Adding and Removing Users
[User Management] About User Groups
Payment Management
Handling payments and financial transactions.
[Payment management] How to add a payment account (payment method)
[Payment Management] Setting Up Stripe Integration
【Payment Management】Adding Registers and Procedures for Opening and Closing Registers (Premium Feature)
About Stripe's 3D Secure
POS (Point of Sale)
Managing sales and transactions through POS systems.
[POS Settings] Overview
[POS Settings] How to create a Services
[POS Settings] Creating an In-Room Rental Item Menu
Receipts, Invoices, and Tax Settings
Managing financial documents and tax-related settings.
[Tax Settings] Adding and Configuring Taxes
[Receipt & Invoice Settings] Setting Up Customer Invoices and Receipts
Hotel Products
Managing products offered by the hotel.
[Hotel Merchandise] Additional Billing and Rate Adjustments for Room Charges
Corporate Contracts Management (Pro Feature)
Handling corporate contracts and agreements.
[Corporate Contract Management] Setting and Managing Corporate Contracts
Dynamic Pricing
Setting and managing dynamic pricing strategies.
[Dynamic Pricing] Integration Procedure with PriceLabs
[Dynamic Pricing] Setting Up Automatic Discounts
Booking Engine
Configuration and optimization of the booking engine.
[Booking Engine] How to Set Up the Booking Engine
[Booking Engine] How to Request Listing on Google Hotels / Vacation Rentals
[FAQ] How to Cancel a Reservation Made by a Guest via the Booking Engine
[Booking Engine] Cooperation with Google Analytics 4