Management Console
Detailed methods for configuring various settings.
By Takashi and 5 others6 authors216 articles
Facility Creation & Settings
Instructions for creating and configuring facilities.
- [Property Settings] Property List & Property Details Menu
- [Channel] Configurable Booking Acceptance Periods for Each OTA
- Property Setup: Room Type Settings
- Property Setup: Creating a New Property
- [Facility Setup] Creating Parent-Child Listings (Connecting Rooms)
- [Property Settings] Room Management – Pre-order Management (Auto Arranged to Vacant Rooms, Optimize Room Assignment, Balance Usage)
- [Property Settings] Register Guest Page Photos/Logo
- [Property Settings] Advance Notice (Reservation Cut-off Date) & Stop-Sell Date Settings
- [Property Settings] Allow Adding “Charges” After Check-out or Cancellation
- [FAQ] How to Delete a Room
Channels
Guide on managing various booking channels.
Automated Messages
Setup and customization of automated messages.
- [Auto Message] Auto Message Settings
- [Auto Message] Current status of automatic message sending for major OTA reservations April 2025
- 【Auto Messages】Template for Vacation Rentals and Small Properties
- [Auto Message] Template (For Hotels)
- [Auto Message] Notify Guests of the Lock Code (PIN Code)
- [Auto Message] Tag Functionality
- [FAQ] Why are automatic messages not reaching guests from Expedia/Agoda?
Check-in
Procedures and troubleshooting for the check-in process.
Cleaning Management
Managing and scheduling cleaning services.
- [Cleaning Management] Getting Started Guide for the Cleaning Management Feature
- [Cleaning Management] How to Configure the Cleaning Management Menu
- [Cleaning Management] Property-Level Cleaning Settings
- 【Cleaning Management】Sharing Cleaning Task Calendar via iCal
- [Cleaning Management] Send Next Month and Beyond Schedules to Cleaners (Premium Plan Feature)
- 【Cleaning Management】Setting Up Cleaning Operations
- [Cleaning Management] Stay Cleaning
- [Cleaning Management] Self-Assigned by Cleaners
- [Cleaning Management] Cleaners Manually Marks Cleaning Status as Complete
- [Cleaning Management] Permission Settings
Payment Management
Handling payments and financial transactions.
IoT Locks
Setup and use of IoT-enabled locks.
- [IoT Lock] Smart Lock & Key Box Integration
- [IoT Lock] Adding a RemoteLock Account
- [IoT Lock] Adding a Connected Portal (Baycom) Account
- [IoT Lock] Adding a L!nkey Plus account
- [IoT Lock] Adding a Keyvox (Blockchain Lock) Account
- [IoT Lock] How to Use an Igloohome Lock through a Keyvox Account
- [IoT Lock] How to Use Lockbox L1 via Keyvox Account
- [IoT Lock] Can the Smart Lock PIN Code Be Synced to the Entrance?
- [FAQ] How to Reissue or Change the PIN Code for Smart Locks
- Compatible IoT Locks
- IoT Locks – Important Notes When Migrating from Another PMS to AirHost
POS (Point of Sale)
Managing sales and transactions through POS systems.
- [POS Settings] General Explanation/Basic steps for creating a POS
- [POS Settings] Creating an In-Room Rental Items Menu
- [POS Settings] Creating Products / Inventory Management
- [POS Settings] Creating / Managing Inventory for “Reservation Product” Products
- [POS Settings] Creating / Managing Inventory for [Rental Items] Products
- [POS Settings] How to create a Services
- [POS Settings] Creating a Rental Service
- [POS Settings] After Creating Products and Services → Creating a Custom Menu → Display on Guest Screen
- [POS Settings] Customize POS Order Form
- [POS Settings] Enable Order Confirmation Emails Sent to Guests Who Place POS Orders
- [POS Settings] Actions when canceling a reservation
- [POS] POS Orders by Hotel Staff
- 【FAQ】Cannot sell POS to non-staying guests
- [FAQ] How to Settle POS Purchases at Checkout with Stripe
- [FAQ] Can POS orders be viewed by the service delivery date instead of the order confirmation date?
Receipts, Invoices, and Tax Settings
Managing financial documents and tax-related settings.
- [Receipt & Invoice Settings] Setting Up Guest Invoices and Receipts
- [Receipt/Invoice Settings] How to change the recipient name on an invoice
- [FAQ] How to change the language of the invoice or receipt?
- [Tax Settings] Adding and Configuring Taxes
- 【Tax Settings】Accommodation Tax Management Guide
- 【Tax Settings】How to Configure and Add Accommodation Tax (Exclusive Tax)
Hotel Products
Managing products offered by the hotel.
Booking Engine
Configuration and optimization of the booking engine.