Management Console

Detailed methods for configuring various settings.

Facility Creation & Settings

Instructions for creating and configuring facilities.

Property Setup: Creating a New Property

[Facility Setup] Creating Parent-Child Listings (Connecting Rooms)

Channel manager

[Channel] Linking Channels to Facilities

[Channel] Mapping Rate Plans

[Channel] Start synchronization/Check synchronization on OTA side

_{5 articles}

Dynamic PricingSetting and managing dynamic pricing strategies._{2 articles}

_{2 articles}

Channels

Guide on managing various booking channels.

Channel Manager - Mapping OTA Rooms

[Channel] “Trip.com” channel creation/synchronization specifications

About cancelling the channel links

OTA-specific Channel Creation & Sync Specifications_{14 articles}

Channel Management & Maintenance_{1 article}

Synchronization, Reservation Management & Duplicate Prevention Operations_{4 articles}

Automated Messages

Setup and customization of automated messages.

[Auto Message] Automated Message Settings

[Auto Message] Current status of automatic message sending for major OTA reservations April 2025

【Auto Messages】Template for Vacation Rentals and Small Properties

[Auto Message] Template (For Hotels)

[Auto Message] Notify Guests of the Lock Code (PIN Code)

[Auto Message] Tag Functionality

Check-in

Procedures and troubleshooting for the check-in process.

Check-in Settings_{4 articles}

Check-in Settings(UI)_{5 articles}

Security Settings_{1 article}

Video Chat Settings_{1 article}

AirHost ONE Tablet_{1 article}

Cleaning Management

Managing and scheduling cleaning services.

【Cleaning Management】Setting Up Cleaning Operations

[Cleaning Management] Stay Cleaning

[Cleaning Management] Self-Assigned by Cleaners

[Cleaning Management] Cleaners Manually Marks Cleaning Status as Complete

【Cleaning Management】Sharing Cleaning Task Calendar via iCal

[Cleaning Management] Permission Settings

User Management

User roles and access control settings.

[User Management] Adding and Removing Users

[User Management] About User Policy GroupsExplanation of the types of policy groups and the permissions associated with each group.

Payment Management

Handling payments and financial transactions.

[Payment Integration] GMO (Fincode) Integration Setup Procedure

[Payment Management] Setting Up Stripe Integration

[Payment Management] Behavior of Payment Integration with Stripe or GMO (Fincode) (Card Errors / Manual Payments / Cancellations, etc.)

About Stripe's 3D Secure

[Payment management] How to add a payment account (payment method)

[Payment Management] Cancel Authorization / Execute Payment

【Payment Management】Adding Registers and Procedures for Opening and Closing Registers (Premium Feature)

IoT Locks

Setup and use of IoT-enabled locks.

[IoT Lock] Smart Lock & Key Box Integration

[IoT Lock] Adding a RemoteLock Account

[IoT Lock] Adding a Connected Portal Account

[IoT Lock] Adding a L!nkey Plus account

[IoT Lock] How to Use Igloohome Locks via a Keyvox Account

[IoT Lock] How to Use Lockbox L1 via Keyvox Account

POS (Point of Sale)

Managing sales and transactions through POS systems.

[POS Settings] Overview

[POS Settings] How to create a Services

[POS Settings] Creating an In-Room Rental Item Menu

CRM

[CRM Management] How to Issue Payment Statements for Cleaners

[Corporate Contract Management] Setting and Managing Corporate Contracts

Tablets

Configuration and usage of tablets for operations.

[Tablet] AirHost ONE Tablet Overview

【Tablet】Lenovo Tablet Screen Pinning Method

【Tablet】Switching from Old Check-In to AirHost ONE App

[Tablet] How to Switch App Modes

[FAQ] How do I enable intercom calls on a check-in tablet?

Receipts, Invoices, and Tax Settings

Managing financial documents and tax-related settings.

[Tax Settings] Adding and Configuring Taxes

[Receipt & Invoice Settings] Setting Up Customer Invoices and Receipts

[FAQ] Is it possible to set an accommodation tax?

Hotel Products

Managing products offered by the hotel.

[Hotel Products] Additional Charges and Rate Adjustments for Accommodation Fees

Meal Management

Coordination and management of meal services.

[Meal Management] Pre-acceptance of Meal Times

[Meal Management] Setting Up Delivery Locations

[Meal Management] Menu Creation

[Meal Management] Accepting Orders from the Menu

Owner Management (Premium Feature)

Features and tools for managing property owners.

[Owner Management] Property Owner Account Management

[Owner management] Allow owners to log in to the system

[Owner Management] Setting User Permissions for Staff

Booking Engine

Configuration and optimization of the booking engine.

Initial Setup_{3 articles}

Cancellation Policy_{1 article}

Reservation Management_{1 article}

Security Center

[Security Center] Enabling Message Security (Whitelist)

[Security Center] Login Account Management

[Security Center] Password Strength

[Security Center] Account Lock Settings

[Security Center] Session Timeout Settings

AirHost API

[AirHost API] About Using the API

[AirHost API] Overview of "In-house System" implementation

[AirHost API] Overview of "Booking Engine (reservation site)" implementation

Account Settings

[Account Settings] Report Setting

[Account Settings] Account Settings Screen Overview