[Overview]
This section explains the tag functionality in automatic messages.
[Details]
Tag Description
This is a feature that allows you to insert tags in automated messages or in the message screen, based on reservation information and other related content.
Tags in the Subject Line of Automatic Messages
Tag | Description | Extracted From |
booking_site | Channel |
|
comfirm_number | Reservation Number |
|
guest_name | Guest's Name | Guest Name
* If the guest is different from the person who made the reservation, the guest's name will be reflected, and the message will be sent to the registered email address. Please keep this in mind. |
house_name | Hotel Name | Property name registered in AirHostOne 
|
Room Info
Tag | Description | Extracted From |
room_type | Room Type | Room type name registered in AirHostOne  |
room_no | Room Number | Assigned room number (name) |
room_manual | Room Manual | Room Type Management > Room Unit ... > + Edit Room > Room Manual
Note: There is no translation feature available, so if multilingual display is required, please create the same manual in different languages. |
instructions | Check-in Guide | Property List -> Property Details -> Additional Information > Instruction
Please note that there is no translation function available. If you wish to display in multiple languages, please enter the information in the same form. |
key | Key Instruction | Room Type Management >> Room Unit >> ... >> Edit Room >> Key Instruction URL |
extra_memo | Additional Memo | Admin Console -> Property List -> Select the Relevant Property -> Settings > Auto Message
You can change the content of Extra_memo for each scenario. |
Booking Info
Tag | Description | Extraction Location |
channel | Booking Site |
|
confirmation_number | Booking Number |
|
guest_name | Guest's Name | Guest Name
Note: If the booker and the guest are different, the guest's name will be reflected, and messages will be sent to the registered email address. |
host_name | Host Name | Admin Console -> Property List -> Select the Relevant Property->> Property Details -> Contact -> Name
Note: Since this is also the name displayed on the receipt, please enter the property name if you are unsure about the input. |
property_name | Hotel Name | Property name registered in AirHostOne |
property_phone | Phone Number | Admin Console -> Property List > Select the Relevant Property -> Property Details -> Contact -> Phone Number |
invoice_url | Invoice URL | Booking Details Page -> Balance -> Payment Details -> Print [Only Pro Plan and above] will display button leads to the invoice URL |
Check-in Information
Tag | Description | Extraction Location |
checkin_time | Check-in Time | Reservation Details Page >> Room Information >> Check-in Time |
checkout_time | Check-out Time | Reservation Details Page >> Room Information >> Check-out Time |
checkin_date | Check-in Date | Reservation Details Page >> Room Information >> Check-in Date |
checkout_date | Check-out Date | Reservation Details Page >> Room Information >> Check-out Date |
signature | Signature | Facility List >> Property Details >> Additional Information >> Sign
Example of Use Enter the sender information, and insert [signature] at the bottom of the email.
|
lock_code | Lock Code | Room Type Management >> Room List >> ... >> Edit Room >> Key Code
Note: If the IoT lock is not connected, you can enter the number to unlock the door into the "Key Code" to reflect it in [lock_code]. If you change the number, be sure to manually update the "Key Code" number. |
pre_checkin_url | Pre Check-in URL | Refer to Image ① Red Frame Reservation Details >> The URL of the form displayed when you click on the Check-in Code |
checkin_code | Check-in Code | Refer to Image ① Red Frame Reservation Details Page >> Room Information >> Check-in Code |
checkin_pin_code | Check-in PIN Code | Refer to Image ① Red Frame Reservation Details Page >> Room Information >> Check-in PIN Code |
