Overview
This section explains how to enable order confirmation emails that are sent to guests who place orders through the POS system.
Optional: Check-in Pro plan or higher is required.
Detail
Enable Order Confirmation Emails Sent to Guests for POS Orders
Go to: Admin Console>> Property List >> Select the property >> POS Setting >> Services → Click the [Edit] button for the relevant service.
2. Click Settings → Edit.
3. At the bottom of the Advanced menu, go to Notification Settings → turn Send Order Creation Notifications ON, and then save.
⚠️ Important: Emails are not sent for bookings made through Airbnb.
If you would like to receive notifications from AirHost when a POS order is confirmed, please refer to the following help page for setup instructions:
[Notification Settings] Notification Settings
Notification Recipients
If email is set as required in the POS order form customization: |
The email address provided at the time of order will be prioritized for sending the notification. For instructions on how to set this up, please refer to the following help page:  |
If you have set an optional email address when customizing the POS order form |
The email address registered when placing an order will be given priority. If you have not registered your email address, we will send the notification to the address registered in your customer information.
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If you have not set an email address when customizing the POS order form |
Notifications will be sent to the email address registered in your customer information.  |