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[POS Settings] Customize POS Order Form

J
Written by Joelly See Toh
Updated yesterday

Overview

This section explains how to create questions (forms) that guests must answer when ordering POS products.

Option: Requires subscription to the Check-in Pro plan or above.


Detail

How to customize your POS order form

1. Go to Admin Console > Property List > Select the relevant property > POS Settings > Services, then click the [Edit] button for the relevant service.

2. Click Settings and scroll down to the bottom of the page.

3. Click [Edit] under Customize POS Order Form.

4. Click Add predefined fields to configure the following five fields:

  • Last Name

  • First Name

  • Guest Name

  • Phone

  • Email

Use Add Customise Fields if you want to set up questions other than the five predefined items above.

Show Extra Memo?

Displaying a Memo

Content

On

Guests can freely enter comments when placing an order.

Off

The input field will not be displayed.

Placeholder

Text displayed in gray within the input field. It disappears when the guest starts typing.
It is recommended to use this space to provide instructions or notes for the guest.

Actual Screen

  • When a guest adds a product to the cart and clicks Submit, the input form will be displayed.

  • Guests cannot proceed (place the order) unless all required fields are filled in.

  • For Last Name / First Name / Name, the guest’s information will be automatically reflected.


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