Overview

The “Property List” page allows you to view all properties along with their operational status and access each property’s detailed menu.

Below, we explain the Property List screen and the Property Detail menu.

Detail

Property List

When you open the admin console, the property list is displayed by default. Alternatively, you can click “Property List” from the menu on the left side of the management console.

For instructions on how to open the management console, please refer to the following help page:

How to display the admin console

Screen Description

Name	Property Name – Clicking this opens the facility detail menu. How to set the internal property name displayed in the admin console Property Details ≫ Edit 2. ≫ Internal Name
Address	Address Property Details >> Edit >> Location
Status	Managing / Stop Managing Property Details >> Edit >> If the red "[Stop Managing]" button is displayed, the property is currently being managed. If the green "[Start Managing]" button is displayed, the property is currently stop managing.
Property Type	Hotel/Apartment This is the property type selected when creating the property. *If you wish to make changes, you will need to contact our support staff.
Property Tag	Property Tag Property Details >> Edit >> Property Tag How to create property tags To create a new property tag, enter the new tag name in the property tag field and press the Enter key. How to delete property tags You can delete property tags after they are created.
Check-in	The reliability time registered for the property Property Details >> Booking Settings >> Check-in Time
Checkout	The check-out time registered for the property Property Details ≫ Booking Settings ≫ Check-out Time
Create a property	Create new facility (property) button [Property Settings] Create a new property
Search	Searchable by property name
Sort	Sortable by property name
Filter	Filterable by property type
All / Managing/ Not Managing	Filterable by management status

Property Details

[ Overview ]

This explains the screen for viewing and editing the basic information of each property.

The available features may be limited depending on the purchased plan or options.

How to open the Property Details screen

Admin Console ≫ Property List ≫ Select the relevant property

You will be redirected to the property details screen.

The overall account settings can be configured from the menu highlighted in red in the screenshot, while the settings for each property can be configured from the “Property Details Menu” with a white background, highlighted in blue in the screenshot.

Property Details	Configure the basic information for the relevant property
Room Management	Configure room types and room numbers Set up automatic room assignment
Channel Manager	Link channels for the relevant property and set multipliers Configure rate plans Set up iCalendar Configure dynamic pricing (PriceLabs, AirHost automatic discounts) Set up automatic payments via payment solution integration Configure yield management Property Settings ≫ AirHost Booking Engine property settings (amenities, etc.)
Check-in settings	Pre-check-in, check-in, check-out, and common settings AI face recognition and video check-in settings (check-in flow)
House Keeping	Cleaning settings, including dedicated cleaners
POS Settings	POS configuration (creating products/services, etc.)
Setting	Account settings via payment solution integration Tax settings for the relevant property Guest list / guest form settings Receipt / invoice display settings Internal/voice call function settings using tablets purchased from AirHost

Basic Information

[Relevant Section]
The fields from Address 📍 to Language

[When Editing]
Click [✎ Edit] at the top right of the screen

Internal Name	Enter the internal property name displayed in AirHost for management purposes. This name appears in the reservation calendar, property list screen, and in reservation and daily data exports. ⚠️ Do not include tabs ([TAB]) in the property name, as this may cause system errors. Use spaces instead of tabs.
Logo	Optional: Displayed as the logo on the guest’s dedicated page when using check-in. Click the “Upload” button to upload an image (JPG/PNG). Recommended size: at least 120×120 px / maximum 2 MB Logo-related help: [Property Settings] Guest Page Photo/Logo Registration
Property Type	The type selected when creating the property. Options: Hotel or Apartment To change the type, please contact the support desk.
Property Category	The category selected when creating the property. Used within AirHost to classify properties.
License Type	For internal management purposes; can be used as a note. Choose one: Minpaku Law, Hotel Business Law, Special Zone Minpaku, Event Minpaku
License ID	Enter the permit number issued by the local government. For internal management purposes; can be used as a note.
Address	Optional: When using check-in, clicking the map button on the guest’s page opens Google Maps. Optional: Displayed in the address field when opening reservation details on the guest page. 💡 If registered with Google Business, the address will be reflected. If not registered, the correct address may not be reflected or the pin may not point accurately, so set it as close as possible to the actual location.
Building Name	Same as the address field
Property Tag	A tag function to group or search properties when managing multiple properties. Tags can be used to filter screens such as check-in management and the reservation calendar. Example 1: To display all properties managed by a specific staff member, create tags for each staff member. Example 2: To display all properties of a particular owner, create tags for each owner. How to create facility tags To create a new tag, enter the tag name in the property tag field and press Enter. How to delete facility tags After creating a tag, you can delete it from the “…” menu that appears. 💡 To use the search function by property tags on the dashboard, the AirHostONE HMS Premium plan is required.
Comment	An internal memo field to record additional information about the property. Can be freely used to share information or notes among staff.
Property Settings - Property Name	Displayed as the property name for guests. Reflected in automatic messages as “hotel_name = house_name”. 💡 If the property name is registered in multiple languages, it will be displayed according to the guest’s selected language.
Property Settings - Description	Field to enter additional information about the property. 💡 As of Dec 2025, this is not displayed on AirHost or visible to guests. Use it as an internal management note. of December 2025, this information will not be reflected on Airhost or in areas accessible to guests. Please use this information as a management memo at your discretion.
Time Zone	Sets the date/time display time zone on AirHost. Related help: [Profile Editing] How to set and change your profile (name / email / language / password, etc.)
Language	Language reflected on invoices and receipts. Related help: [FAQ] How do I change the language of my invoices and receipts?
Accommodation Tax Region	Settings for automatic calculation reports of accommodation tax for Tokyo, Osaka, Kyoto Related help: [Reports] Accommodation Tax Report 💡 To use this feature, the AirHostONE HMS Premium plan is required.

Booking Setting

[Relevant Section] Property Details Page ≫ Reservation Settings

[To Edit] Click the [✎ Edit] button at the top right of the screen.

💡 Please note that settings such as sales availability period, check-in time, and currency for each OTA cannot be modified through AirHost. Kindly configure these directly on the respective OTA management pages.

💡 For Airbnb, you can configure “Booking Window,” “Preparation Time (block days before and after each booking),” and “Currency” under the Airbnb Content Management section.

Max Booking Window	Set the period during which your property is available for booking on OTAs. Specify how many days ahead from today the property can be booked. Availability will be automatically updated daily as the date moves forward. Example: If you want to allow bookings up to 3 months in advance → select 90 days ⚠️ For Airbnb, the setting under [Content Management] > [Booking Window] will take priority. Refer to: [Channel] Airbnb Content Management ⚠️ The maximum booking window that can be synced varies depending on each OTA. Please refer to: [Channel] Configurable booking acceptance period for each OTA
Checkin Turnover Days	Used when you want to leave a gap before and after each reservation. When a new booking is received, the system will automatically block the configured number of days before and after the booking. Example: If set to 1 day, one night before and after each booking will be automatically blocked (i.e., no same-day check-in on check-out date). Set to 0 if you want to allow back-to-back bookings. Automatically blocked dates cannot be manually removed. Related help: [FAQ] Dates with Available Rooms are Not Being Sold
Check-in/Check-out	Enter the property’s check-in and check-out times. 💡 If check-in/check-out times differ by room, you can configure them under: [Room Type Settings] > [Room Type]
Currency	Displays the currency selected when the property was created. This currency will be reflected in pricing and invoices. 💡 To change the currency, please contact the support desk.
Allow Adding Transactions After Check-Out or Cancellation	Once a booking is checked out or canceled, the folio associated with that booking will be closed, and it will no longer be possible to add transactions (charges) or payments. This feature is designed to prevent any modifications to completed bookings. As administrators often prefer to restrict such actions for staff, this setting is disabled by default. If you would like to allow operations after check-out, please switch this setting to ON and save. Once enabled, you will be able to perform actions on bookings even after they have been checked out. For properties where the “Allow adding transactions after check-out or cancellation” setting is enabled, the “Reopen Folio” option will be available for checked-out or canceled bookings. By selecting this option, you will be able to add transactions and payments to the booking. [ FAQ] How can I add charges or payments to a reservation after checkout/cancellation?

Contact Information

[Relevant Section]
Property Details Page ≫ Contact Information

[When Editing]
Click the [✎ Edit] button at the top right of the screen

Name	Enter the property representative’s name, contact person’s name, or the property name Reflected in automatic messages as [host_name] and on invoices
Phone	Enter the property’s main phone number or emergency contact number Reflected in automatic messages as [phone] Optional: When using check-in, displayed in the property information/phone number field on the guest page, and used as the dialing number when the phone icon is tapped
Email	Displayed as the default value in the “Email” field on guest invoices/receipts

Images

[Relevant Section]
Property Details Page ≫ Property Images

[When Editing]
Click the [✎ Edit] button at the top right of the screen

Cover Image	Admin Console ≫ Property List ≫ Select Target Property ≫ Property Details Displayed at the top of the screen as the main image of the property 💡 This image is used only within the AirHost admin console and is not synced with external systems.
All images	To change the cover image, select one from the images displayed under “All Images” To add a new image, click “Upload Image” and upload it

Additional Information

[Relevant Section]
Property Details Page ≫ Additional Information

[When Editing]
Click the [✎ Edit] button at the top right of the screen

Instruction	Reflected in the auto message variable tag [Instruction] Include directions to the property, map URL, etc.
Signature	Reflected in the automatic message variable tag [Signature] Can be used as the email signature
Advance Notice	The cut-off date for syncing availability to each OTA (Online Travel Agency) 💡 During the daily early-morning inventory sync (around 4–5 AM), availability for dates past the reservation cut-off is automatically set to 0, controlling the “reservation cut-off date” across all channels. Example 1: If set to [Same Day], availability for check-ins on the same day is set to 0 during the early morning sync (4–5 AM) and synced to OTAs. Note: if an OTA allows late-night bookings, reservations may still occur after midnight. Example 2: If set to [2 Days Before], availability for check-ins 2 days later is set to 0 during the early morning sync (4–5 AM) and synced to OTAs. 💡 Same-day time-specific cut-offs apply only to Airbnb, Vrbo, and the AirHost Booking Engine. Other OTAs will allow same-day bookings. Example 3: If set to [Same Day 11:00 PM], availability is set to 0 at the specified time for Airbnb, Vrbo, and AirHost Booking Engine and synced to OTAs. Other OTAs will follow the standard same-day setting, allowing bookings until the early-morning sync (4–5 AM). Related Help: [Property Settings] Reservation Cut-off Date / Closing Date
Prior to checkin (mins)	💡 Optional: Used when integrating check-in with IoT smart locks Controls whether guests can check in earlier than scheduled 🔧 Example: Reservation check-in time: 16:00 Before check-in setting: 60 minutes ⏰ Result: Guests are notified “Check-in 16:00”, but self-check-in is available starting at 15:00 IoT smart lock: unlockable from 15:00 on the check-in day 💭 Use Case: Useful when guests arrive 1 hour early and you want them to be able to check in smoothly via self-check-in
After Checkout (mins)	💡 Optional: Used when integrating check-out with IoT smart locks Allows the door to remain unlocked for a specified period after check-out Useful for guests returning briefly to retrieve forgotten items 🔧 Example: Reservation check-out time: 10:00 After check-out setting: 60 minutes ⏰ Result: Guests are notified “Check-out 10:00”, but self-check-out is available until 11:00 IoT smart lock: unlockable until 11:00 on the check-out day 💭 Use Case: Convenient for allowing guests short-term re-entry after check-out to retrieve belongings