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[Property Settings] Advance Notice (Reservation Cut-off Date) & Stop-Sell Date Settings

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Written by Joelly See Toh
Updated yesterday

Advance Notice (Per Property Setting)

Settings can be configured for each property:

AdminConsole → Property List → Select the target facility → Property Details

Scroll down and click the “Edit” button under Additional Information.

Set the “Advance Notice” and click “Save.”

Options for the Advance Notice

  • At least 1 day's notice

  • At least 2 day's notice

  • At least 3 day's notice

  • At least 7 day's notice

Applies to all OTAs and the AirHost Booking Engine

  • Same-day booking allowed (time-specific)

Applies only to Airbnb / Vrbo / AirHost Booking Engine (For other OTAs, bookings will continue to be accepted on the same day)

Advance Notice - Important Notes

⚠️ During the daily early-morning inventory sync (around 4–5 AM),
availability for dates past the reservation cut-off date is automatically set to 0.
This is how the reservation cut-off is controlled across all channels.

Example:
If set to “At least 2 day's notice”, availability for the check-in date will be set to 0 during the early-morning sync (around 4–5 AM) two days before check-in, and this information will be synchronized to the OTAs.

Important Notes on “Same-Day Booking Allowed – Time-Specific”

  • If you set a specific time for “Same-day booking allowed ●:●”, it will automatically sync to Airbnb, Vrbo, and the AirHost Booking Engine, and the reservation cut-off will be applied at the specified time on the OTA side.

  • For other OTAs, AirHost PMS does not control this, and same-day bookings will continue to be accepted.

⚠️ If you do not want same-day bookings, please use the reservation cut-off function provided by the OTA itself.

  • When inventory sync occurs from AirHost PMS after the specified same-day time, the availability for the day will be set to 0.

  • However, AirHost PMS does not have a feature to enforce a cut-off at the exact specified time, and it will not override the OTA’s own reservation cut-off settings. Please take note.

Additional Notes on Advance Notice Options:

  • The available options for “Advance Notice” depend on the OTA’s own settings (e.g., Airbnb), so fine adjustments are not possible.

  • Therefore, in AirHost ONE, the options jump from “At least 2 day's notice” to “At least 6 day's notice”, leaving a gap.

Timing of OTA Sync from AirHost PMS:

  • AirHost updates inventory for all properties every early morning (~4 AM).

  • The reservation cut-off will be reflected on the OTA at the following times:

    • “At least 1 day's notice” → Early morning of the check-in day

    • "At least 2 day's notice” → Early morning 1 day before

    • “At least 3 day's notice” → Early morning 2 days before

    • “At least 6 day's notice” → Early morning 5 days before

This is how inventory is synchronized with OTAs.

⚠️ If the “Advance Notice” set in AirHost differs from the OTA’s own setting, inventory will initially sync according to the AirHost setting.
However, in some cases, the OTA’s own settings may later overwrite the AirHost setting (e.g., Rakuten Travel).


Close-out Date (per rate plan setting)

It is also possible to set a close-out date for each rate plan.

Go to: Property List → Select Target Property → Channel Manager → Rate Plan

From there, open the edit screen for the target rate plan and configure the “When can Guests book this plan” under Settings.

💡 The “When can Guests book this plan” setting overrides the general Advance Notice explained above.

💡 Similar to the Advance Notice, the “When can Guests book this plan” setting is applied during the daily early-morning (around 4:00 AM) bulk inventory update.

⚠️ As a result, there will be a few hours between midnight and the bulk update when inventory may appear available.

“When can Guests book this plan”

Rakuten Travel and Jalan do not support closing sales per individual rate plan.


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