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[Property Settings] Advance Notice (Reservation Cut-off Date) & Stop-Sell Date Settings

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Written by Joelly See Toh

Advance Notice (Per Property Setting)

Settings can be configured for each property:

AdminConsole → Property List → Select the target facility → Property Details

Scroll down and click the “Edit” button under Additional Information.

Set the “Advance Notice” and click “Save.”

Advance Notice Period Options

The available Advance Notice Period options follow the cutoff period options supported by OTAs such as Airbnb, so they cannot be adjusted in finer increments.

As a result, there is a gap between some options. For example, after "Book at least 2 days in advance" and "Book at least 3 days in advance," the next available option is "Book at least 7 days in advance."

When the Advance Notice Takes Effect

When the booking cutoff date and time is reached, the availability for the applicable date in AirHost ONE is automatically set to 0.

AirHost performs a daily bulk synchronization of availability and rates for all properties to the OTAs at around 4:00–5:00 AM each day (hereinafter referred to as the "Daily Bulk Sync").

The timing at which the changes are reflected on the OTA side varies depending on the connected channel.

Connected Channel

When Bookings Are Closed

Airbnb / Vrbo / AirHost Booking Engine

The advance notice setting is synced directly, so bookings are no longer accepted at the configured date and time.

Other OTAs

At the advance notice date and time, the availability in AirHost ONE is set to 0, and the change is reflected on the OTA during the next Daily Bulk Sync. It is not reflected in real time.

Example Settings

The following is an example for a check-in date of September 10.

When a Specific Date Is Selected:

Setting

Operation on AirHost ONE

Reflection on Other OTAs

Same Day

Bookings are accepted until the end of September 10. Availability is set to 0 at midnight on September 11.

Around 4:00–5:00 AM on September 11

1 day ago

Bookings are accepted until the end of September 9. Availability is set to 0 at midnight on September 10.

Around 4:00–5:00 AM on September 10

2 days ago

Bookings are accepted until the end of September 8. Availability is set to 0 at midnight on September 9.

Around 4:00–5:00 AM on September 9

3 days ago

Bookings are accepted until the end of September 7. Availability is set to 0 at midnight on September 8.

Around 4:00–5:00 AM on September 8

7 days ago

Bookings are accepted until the end of September 3. Availability is set to 0 at midnight on September 4.

Around 4:00–5:00 AM on September 4

When a Specific Time on the Same Day Is Selected

Setting

Operation on AirHost ONE

Other reflections on OTAs

Same Day – 3:00 AM

Availability is set to 0 at 3:00 AM on September 10.

Around 4:00–5:00 AM on September 10*

Same Day – 3:00 PM

Availability is set to 0 at 3:00 PM on September 10.

Around 4:00–5:00 AM on September 11

【Important Notes When Specifying a Time on the Same Day】

※ If availability is set to 0 between approximately 1:00 AM and 4:00 AM on the same day, before the Daily Bulk Sync, the change will be reflected on the OTA during that day's Daily Bulk Sync.

※ If availability is set to 0 after the Daily Bulk Sync, such as after 5:00 AM on the same day, the change will not be reflected on the OTA until the next day's Daily Bulk Sync. Please be aware of this. If you do not want to accept bookings for the same day, be sure to use the OTA's own functionality to close bookings.

【Important Note for Rakuten Travel】

※ If the Booking Cutoff Period setting in AirHost differs from the setting on each OTA, the AirHost setting will be applied when the calendar is synchronized. However, the setting may subsequently be overwritten by the OTA's own setting.


Close-out Date (per rate plan setting)

It is also possible to set a close-out date for each rate plan.

Go to: Property List → Select Target Property → Channel Manager → Rate Plan

From there, open the edit screen for the target rate plan and configure the “When can Guests book this plan” under Settings.

💡 The “When can Guests book this plan” setting overrides the general Advance Notice explained above.

💡 Similar to the Advance Notice, the “When can Guests book this plan” setting is applied during the daily early-morning (around 4:00 AM) bulk inventory update.

⚠️ As a result, there will be a few hours between midnight and the bulk update when inventory may appear available.

“When can Guests book this plan”

Rakuten Travel and Jalan do not support closing sales per individual rate plan.

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