[Overview]
This article explains the content management feature that is available only for Airbnb.
It also includes specifications and important notes regarding synchronization.
[Details]
How to open the Content Management menu
Go to Management Console ≫ Channels, then click the relevant Airbnb channel.
For each listing, click [⋯] ≫ Content Management. The detailed content management menu for the listing will open.
Initial setup and update process when Connecting Airbnb with AirHost.
When you connect an Airbnb listing to AirHost, AirHost performs an initial synchronization by importing the listing settings from Airbnb into the Content Management page of the Airbnb channel.
After the initial sync, any changes you make and save in Content Management will be automatically synchronized to Airbnb.
If you make changes directly on Airbnb after the connection has been established, those changes will not be automatically reflected in AirHost.
To import the latest property information from Airbnb into AirHost, click Sync Property Information from Airbnb.
Content Management Overview
About the Lock Icon in Content Management
lf you see a lock icon (🔒) next to a setting, it means that Airbnb has been configured to prevent AirHost from synchronizing that item. In other words, the item has been locked from the Airbnb management page.
To remove the lock and allow AirHost to manage the setting again, click Switch to AirHost Management.
Airbnb Help: https://www.airbnb.com/help/article/2973
Location in the Airbnb Host Dashboard:
Airbnb Host Dashboard → Listing Settings (for the relevant listing)
List Settings
Item name | Reflected in Airbnb | Content |
Synchronize Category | - | This setting manages synchronization from AirHost to Airbnb. Please see the Synchronization category for details. |
Listing Nickname | Your space - Title |
|
Person Capacity | Your space - Number of guests House rules - Number of guests |
|
Total Inventory Count | It does not sync with Airbnb. |
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Directions | Welcome guide - Directions |
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House Manual | Arrival guide - House manual |
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Display Exact Location to Guest | Your space - Location - Location sharing |
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Synchronize Category
💡 Selecting [Sync All] allows AirHost to fully control and update pricing, availability, and restrictions on Airbnb, and any manual changes made on Airbnb may be overwritten.
💡 When changing the setting from "Disconnected" to "Sync All"
After changing the setting from Disconnected to Sync Everything, rates and availability are not synchronized to Airbnb immediately. To synchronize them right away, click Sync for the corresponding Airbnb channel. If you do not click Sync, the data will be synchronized during the next scheduled synchronization in the early morning.
💡 If you cannot change the setting from "Disconnected" to "Sync All"
If you have already performed a synchronization for the linked Airbnb channel from:
Admin Console → Properties → Select the Property → Channel Settings
the setting may automatically revert to Disconnected even after you select Sync All.
If this occurs, stop synchronization first, then change the setting from Synchronization Category .
💡 After enabling "Sync All"
Once Sync Everything has been enabled, any changes made in Content Management will overwrite the corresponding content on Airbnb. You can still continue editing the listing directly on Airbnb afterward.
💡 If you do not want AirHost to synchronize certain content
To prevent specific content from being synchronized from AirHost, you must lock the corresponding items in the Airbnb Host Dashboard. Similarly, if you want to allow AirHost to manage those items again, you must unlock them from the Airbnb Host Dashboard.
Airbnb Help: https://www.airbnb.com/help/article/2973
Property Type
Item name | Reflected in Airbnb |
Property Type Group | Your space - Property Type - Which is most like your place? |
Property Type Category | Your space - Property type - Property type |
Room Type Category | Your space - Property Type - Listing type |
Rooms and Spaces
Item name | Reflected in Airbnb | Content |
Bedrooms | It does not sync with Airbnb. | The bed type cannot be set on AirHost. Therefore, please set the bed type on the Airbnb side. |
Bathroom | It does not sync with Airbnb. |
|
Beds | Your space - Photo tour - Beds |
|
Bathroom Shared | It does not sync with Airbnb. |
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Common space shared | It does not sync with Airbnb. |
|
Amenity
Listing Description
Item name | Reflected in Airbnb |
Name | Your space - Title |
Summary | Your space - Description - Listing description |
Space | Your space - Description - Your property |
Access | Your space - Description - Guest access |
Interaction | Your space - Description - Interaction with guests |
Neighbourhood Overview | Your space - Location - Neighborhood description |
Transit | Your space - Location - Getting around |
House Rules | Your space - House rules - Additional rules |
Notes | Your space - Description - Other details to note |
Pricing Settings
Airbnb’s Price Per Extra Person and Cleaning Fees can be configured under “Pricing Settings.”
Item name | Reflected in Airbnb | Content |
Listing currency | Calendar -Pricing settings-Base price - Currency |
|
Default day price | Calendar -Pricing settings-Base price - Per night |
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Weekend price | Calendar -Pricing settings-Base price - Custom weekend price |
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Guest Included | Calendar -Pricing settings-Additional charges - Extra guest fee - For each guest after |
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Price Per Extra Person | Extra guest fee |
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Sync Security Deposit |
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Security Deposit | It does not sync with Airbnb. |
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Sync Cleaning Fee |
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Cleaning fee | Calendar -Pricing settings-Additional charges - Cleaning fee - Per stay | You can set additional charges for extra guests, cleaning fees, etc., on Airbnb through the "Pricing" section.
* If you change the "Cleaning Fee" on Airbnb, it will only be reflected on the Airbnb Content Management page. It will not be reflected in the "Cleaning Fee" setting in the property's room type settings.
|
Online Standard Fee 1
Item name | Reflected in Airbnb |
Resort Fee | Additional fees - Resort fee per stay |
Community Fee | Additional fees - Community fee per stay |
Management Fee | Calendar -Pricing settings-Additional charges - Additional fees - Management fee per stay |
Online Standard Fees 2
Item name | Reflected in Airbnb |
Linen Fee | It does not sync with Airbnb. |
Cleaning Fee | It does not sync with Airbnb. |
Short-term Cleaning Fee | Calendar -Pricing settings - Additional charges - Cleaning fee - Amount per short stay |
Pet Fee | Calendar -Pricing settings - Additional charges - Pet fee |
Security Deposit | It does not sync with Airbnb. |
Deleting Configuration Items from Online Standard Fee 1 and Online Standard Fee 2
Configuration items under Online Standard Fee 1 and Online Standard Fee 2 cannot be deleted by users.
If you would like to remove these configuration items, please contact the AirHost Support Team for assistance.
Early bird discount
Item name | Reflected in Airbnb |
Early bird discount | Calendar -Pricing settings - Discounts - More discounts - Early-bird discounts |
Last-minute discount
Item name | Reflected in Airbnb |
Last-minute discount | Calendar -Pricing settings - Discounts - More discounts - Last minute discounts |
Length of stay
Item name | Reflected in Airbnb |
Length of stay | Calendar -Pricing settings - Discounts - Discounts |
Mobile-only Discount
Item name | Reflected in Airbnb |
Mobile-only Discount | Calendar -Pricing settings - Discounts - Mobile-only Discount |
Top-rated Guests Discount
Item name | Reflected in Airbnb |
Top-rated Guests Discount | Calendar -Pricing settings - Discounts - Top-rated Guests Discount |
New listing promotion
The promotion setting available for the first 3 bookings after listing on Airbnb can be configured under “New Listing Promotion.”
Item | Reflected in Airbnb | Description |
New Listing Promotion | Calendar → Pricing Settings → Discounts → Discounts | The promotion available for the first three bookings of a newly published Airbnb listing can be configured under New Listing Promotion. |
If [Expired] is displayed, it means the promotion for the first three bookings of the Airbnb listing is no longer available because the eligibility period has ended.
Availability Rules
Item name | Reflected in Airbnb | Content |
Default Min Nights | Calendar - Availability settings - Trip length - Maximum nights | You can set the "minimum stay" on Airbnb under "Availability" > "Minimum Stay".
 |
Default Max Nights | Calendar - Availability settings - Trip length |
|
Turnover Days | Calendar - Availability settings - Availability - Preparation time | The number of blocked days before and after each reservation can be configured under “Availability Rules” ≫ “Turnover Days (before/after reservations).”
⚠️ If the block days are set to 1 or more on the Property Details page, that setting will take priority and be reflected on Airbnb.
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Max Days Notice | Calendar - Availability settings - Availability - Availability window | You can set your Airbnb’s “Booking Window” can be configured under  |
Allow rtb Above Max Nights | It does not sync with Airbnb. |
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Seasonal Min Nights (Availability Rules)
If you want to set a minimum stay for a specific period, add a setting under “Seasonal Min Nights (Availability Rules).”
Item name | Content |
Seasonal Min Nights (Availability Rules) | If you want to set a minimum stay period, add "Minimum Stay Period per Season (Availability)". |
Day of Week Min Nights
Item name | Content |
Day of Week Min Nights | It does not sync with Airbnb. |
Booking Lead Time
Item name | Reflected in Airbnb |
Reservation lead time | Calendar - Availability settings - Availability - Same day advance notice |
The Booking Lead Time setting determines the cutoff for accepting Instant Book reservations.
Once the specified lead time has passed, guests will no longer be able to make an Instant Book reservation.
What happens after the booking lead time has passed depends on the Allow Booking Requests setting.
Booking Lead Time Behavior
When "Allow Booking Requests" is set to "Yes" | When "Allow Booking Requests" is set to "No" |
Once the booking lead time has passed, Instant Book is disabled. However, the property will still appear bookable on Airbnb. Guests can submit a Request to Book, and the reservation is only confirmed after the host approves the request.
Example: | Once the booking lead time has passed, reservations for that period are no longer accepted. The listing will also become unavailable for booking on Airbnb. |
Note: Booking Lead Time is calculated backward from 11:59 PM on the check-in date.
Example: If the Booking Lead Time is set to 1 day and the check-in date is August 20, guests can make reservations until 11:59 PM on August 19.
Notes on New or Reconnected Airbnb Listings
When you connect or reconnect an Airbnb listing to AirHost, Instant Book is automatically enabled due to Airbnb's specifications.
If you want to operate using Request to Book instead, you must disable Instant Book in the Airbnb dashboard after completing the connection or reconnection.
Airbnb's 48-hour rule (Airbnb-specific specification)
Airbnb has its own rule that restricts Instant Books for bookings made within 48 hours of check-in.
In the following cases, even if you have enabled instant booking in AirHost, it may automatically become a request booking:
Reservations made within 48 hours of check-in
The guest does not meet the host's screening criteria.
Restrictions due to settings for Korean hosts
Reservations identified as party risk
Airbnb's specifications, such as long-term stay and guest limits.
This specification is managed by Airbnb and cannot be changed from AirHost.
Configurable Settings on AirHost (When Connected to Airbnb)
Even while connected to Airbnb, the following settings can be modified from the AirHost Content Management screen:
booking_lead_time (Booking lead time)
allow_request_to_book (Enable Request to Book option)
These values are automatically synchronized from AirHost to Airbnb.
Important: Airbnb 48-Hour Rule Cannot Be Modified
Although the two settings above can be changed, the Airbnb 48-hour rule (Instant Book is disabled within 48 hours of check-in) is fixed as part of Airbnb’s API specifications. Therefore, it cannot be controlled or modified from AirHost.
Important Notes
The 48-hour rule is controlled by Airbnb’s system and cannot be modified in AirHost.
Airbnb’s rules take priority over AirHost’s booking lead time settings.
This restriction does not apply to other OTAs (e.g., Booking.com, Agoda).
Booking request details can be reviewed and approved from the reservation details page.
You can review and approve your reservation request from the reservation details page.
Related Help: [Airbnb Related] Modifying an Airbnb booking / Approving/rejecting guest change requests
Day of Week Can Checkout
Item name |
|
You can check in on [day of the week can checkin] / You can check out on [day of the week can checkout] | It does not sync with Airbnb. |
Booking Settings
Item name | Reflected in Airbnb | Content |
Cancellation Policy | Your space - Cancellation policies - Short term stays | Please review Airbnb's cancellation policy definition and configure your settings accordingly.
|
Non refundable price factor | Your space - Cancellation policies - Non refundable option | The percentage (%) entered in the "Non-refundable" field indicates what percentage of the regular price the non-refundable fee represents . This field sets a discount rate
For example, if a host sets the "non-refundable" rate to 70%, guests will see the following two rates on Airbnb:
If a guest selects a non-refundable rate, the booking will not be refunded even if canceled. |
Checkout time | Your space - House rules - Check in and checkout times - Checkout time |
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Instant Booking Allowed Category | Your space - Booking settings - Require a good track record |
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Instant Booking Welcome Message | Your space - Booking settings Pre-booking message |
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Check-in time
Item name | Reflected in Airbnb |
Check-in Start
| Arrival guide - Check-in method - Choose a check-in method |
Checkin Ends | Arrival guide - Check-in method - Add **(check-in method) details |
Listing Expectations for Guests
Item name | Reflected in Airbnb |
Listing Expectations for Guests | Your space - Guest safety - Safety considerations Safety devices Property info |
Guest Control
Item name | Reflected in Airbnb |
Allows Children as Host | It does not sync with Airbnb. |
Allows Infants as Host | It does not sync with Airbnb. |
Children Not Allowed Details | It does not sync with Airbnb. |
Allows Smoking as Host | Your space - House rules - Smoking, vaping, e‑cigarettes allowed |
Allows Pets as Host | Your space - House rules - Pets allowed |
Allow event as host | Your space - House rules - Events allowed |
Check-in options
Item name | Reflected in Airbnb |
Category | Arrival guide - Check-in method - Choose a check-in method |
Instructions | Arrival guide - Check-in method - Add **(check-in method) details |
Wi-Fi Details
Item name | Reflected in Airbnb |
Wifi name | Arrival guide - Wifi details - Wifi name |
Wi-Fi password | Arrival guide - Wifi details - Wifi password |
Checkout Instructions
Item name | Reflected in Airbnb |
Checkout procedure (each item) | Welcome guide - Each item |