Currency Settings When Connecting to an OTA
When connecting an OTA property or room type to AirHost, the currency settings on the OTA and AirHost must match.
If the currencies do not match, an error message will be displayed and the room type cannot be linked.
Currency Mismatch Error
This OTA room type cannot be connected. The channel currency (Currency A) does not match the property currency (Currency B). Please change the currency setting to Currency B on the (OTA Name) platform first, then refresh the page and try connecting again.
Currency Settings to Check for Each OTA
The setting used to determine the currency varies depending on the OTA you are connecting to. Please check the applicable currency setting for each OTA.
OTA | Currency Settings That Must Match |
Agoda, Airbnb, Asiayo, Booking.com, Cloudbeds, Hostelworld, MMT, Rurubu, Tiket.com, etc. | OTA property currency and AirHost property currency |
Vrbo、Trip.com | AirHost Channel page currency and AirHost property currency |
Expedia | Expedia room type currency and AirHost property currency |
Ikkyu, Rakuten OYADO, Rakuten Travel, Rakutsu, Staysee, TAP | Japanese Yen (JPY) only |
If a Currency Mismatch Error Is Displayed
Please check your currency settings by following the steps below:
Check the AirHost property currency: [Property Details] → [Booking Settings] → [Currency]
Check the currency of the property on the OTA, or the [Channel Currency Settings] in AirHost.
Change the OTA currency or channel currency setting to the same currency as the AirHost property currency.
Refresh the Channel Settings page in AirHost.
Try [Link Rooms] again.
For instructions on how to check or change the currency settings on the OTA side, please contact the support team of the respective OTA.
Supported Property Currencies in AirHost
AirHost supports the following property currencies:
AUD (Australian Dollar)
CAD (Canadian Dollar)
EUR (Euro)
HKD (Hong Kong Dollar)
IDR (Indonesian Rupiah)
JPY (Japanese Yen)
KRW (South Korean Won)
MYR (Malaysian Ringgit)
SGD (Singapore Dollar)
THB (Thai Baht)
TWD (Taiwan Dollar)
USD (US Dollar)
VND (Vietnamese Dong)
Currencies not listed above are not supported. For example, CNY (Chinese Yuan) cannot be set as the property currency in AirHost. Therefore, a property using CNY cannot be connected while the currency remains set to CNY.