Overview
This section explains the CRM management function [Cleaner].
[Differences between registering cleaners in user management and registering cleaners in CRM]
By registering cleaners in user management, you can assign cleaning tasks, receive automatic notifications, and report when cleaning is complete.
On the other hand, by registering cleaners in the CRM, you can set cleaning fees for each cleaner at each property and automatically create payment details for each cleaner.
Detail
To use this feature, you must subscribe to the AirHost HMS (Channel Manager + PMS) “Premium Plan.”
How to add a CRM management [cleaner]
1. Add the user privilege [Cleaner].
2. From the Admin Console > CRM > Cleaners, click [+ Add New Cleaner].
3. Enter the cleaner information and save it.
First Name | Meaning of First Name |
Last Name | Meaning of Last Name |
Display Name | If left blank, the first and last names will be used. The display name will be visible to the cleaner when notifications are received, etc. |
Phone Number | Enter by country code |
email address | |
Address | Enter your address |
Currency | Select the currency to pay the cleaner from the list. |
Link to PMS user | Select from the "cleaner" list created in step 1. |
Send Next Month Schedule | [Cleaning Management] Turn this ON if you want to send notifications to cleaners regarding the schedule for next month and beyond. |
How to edit the CRM management cleaner
1. On the Admin Console > CRM> Cleaners screen, click the [...] next to the relevant cleaner, and then click [View Details].
2. You will be taken to the cleaner details screen. Click [Edit].
Notes:
Once created, CRM management [cleaners] cannot be deleted.
Profile Information |
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Cleaning Setting |
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Pricing Sheet |
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How to Set Cleaner Payment Pricing
Click [Add New Pricing].
2. Please set the property name and the cleaning fee per room.
Currency |
Currency information set in the profile information of CRM Manager [Cleaner] |
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