* As per Vrbo specifications, even if you already have a Vrbo account, if you want to connect to a channel manager such as AirHost to manage your property, you will need to follow the registration steps below.
[Create a channel]
1. Select "Channels" in the "Admin Console".
2. Click "Add a Channel", select "Vrbo" as the channel type, and click "Next". Enter an arbitrary "Name" and the setting values you want to apply as default values for properties you will register in the future, then click "Next".
[ Registration Procedure ]
After creating the channel, click "Edit" and check the "Assigned ID".
Please submit your AirHost connection request to Vrbo via the URL below.
If a Vrbo representative contacts you, please provide them with your Assigned ID.
If you do not receive a response, please contact Vrbo using the details below.
Activate your listing on Vrbo.
[ Property registration ]
Open the Vrbo channel details page and click "Add a new property."
＜＜ Note ＞＞
Prices and other settings can be edited from the Vrbo management page, but all settings will be overwritten from AirHost. Please make all changes from AirHost, not from the Vrbo management page.
[Regarding accommodation charges]
Vrbo does not accept OTA payments when connected to a site controller such as AirHost. Credit card information is linked to the site just like with Booking.com reservations, and you must either manually pay by referring to the card information on the reservation details page, or enable Stripe automatic linking to make automatic payments.
[Regarding reservation cancellations and changes]
If you cancel or change a reservation made through Vrbo, it will not be reflected in the reservation on Airhost. Please ask the guest to cancel or change the reservation themselves.
[Cleaning fee]
Vrbo requires you to set a cleaning fee before publishing.
If you don't normally set a cleaning fee with other OTAs, you will need to create a pricing plan for Vrbo, reduce the pricing plan to cover the cleaning fee, and then add it back on top as the cleaning fee.
[Regarding registration and updating of notification information for residential accommodation businesses under the Hotel and Inns Business Act]
Registration and updates of registration information must be done through the Vrbo management page, not through AirHost.
