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[FAQ] How to cancel a reservation from guests made through the booking engine
[FAQ] How to cancel a reservation from guests made through the booking engine
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Written by Joelly See Toh
Updated over a week ago

At the time of reservation confirmation, you will receive a notification titled 'Booking Confirmation <#Reservation Number>' with a 'Reservation Detail/ Cancel' button at the bottom. Pressing the 'Reservation Detail/ Cancel' button, you will be redirected to the reservation details screen.

* For guests who have registered, it is also possible to cancel from the guest's management screen.

The reservation details screen will be displayed, and you can cancel by pressing the "Cancel Order" button at the bottom of the details screen.

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