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[Check-In] How to Check the List of Guests

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Written by Takashi Obatake
Updated today

[Overview]

This guide explains how to verify the guest registry information collected using the AirHost Check-In option.

Due to the inclusion of highly confidential personal information such as passport photos in the guest information, the system allows downloading for a period of three months only. It is crucial to follow the steps for "batch downloading (exporting) the list" every month and store it securely.

[Details]

Checking from the Reservation Detail Page:

From the "Check-In Management" page or "Reservation Calendar" page, you can open the relevant reservation detail page. Here, under the room information at "… More" → "Guest Information", you can review the collected guest information.

Additionally, on the "Check-In Management" page, you can directly access it by clicking "…" → "Guest Information" on the right side of the list.

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