[ Overview ]

This section explains the information available on the dashboard and how to operate it.

[ Detail ]

Switching Property Views on the Dashboard

You can select which property to display from the “Property Selection” menu in the upper-left corner of the dashboard.

The information displayed on the dashboard, such as the reservation calendar, rate management, cleaning tasks, and reports, will change according to the selected property.

When a specific property is selected: Only information for the selected property will be displayed.
When “All Properties” is selected: Information from all properties managed under the account will be displayed together.

About Property Tags

Property tags allow you to display only properties grouped by category on the dashboard.

Examples: “Shibuya Area,” “Vacation Rentals,” and “Hotel Type.”

You can view and manage features such as the price calendar, cleaning tasks, messages, and reports on the dashboard, filtered by property tags.

How to Create Property Tags

Note: To filter dashboard views by property tags, you must subscribe to the AirHost ONE HMS [Channel Manager + PMS] Premium Plan.

What is the Dashboard?

It displays essential information needed for daily operations, and by clicking on the items, you can navigate to the corresponding source pages.

Date	You can select the date you want to display on the dashboard. (The current date is shown by default.)
Refresh	Refresh the page.

Internal Announcements

You can send announcements in bulk from the dashboard to specific users within your account.

Related Help Article: Dashboard: Internal Announcements

Arrivals

The number of check-in reservations for the selected date is displayed.
The percentage of reservations already checked in is also shown.
Clicking on it will take you to the [Check-in Management] page, where a list of reservations with the selected date as the check-in date will be displayed.

Departures

The number of check-out reservations for the selected date is displayed.
The percentage of reservations already checked out is also shown.
Clicking on it will take you to the [Check-in Management] page, where a list of reservations with the selected date as the check-out date will be displayed.

In- House

“Occupied Rooms” counts reservations with a status of Confirmed or Overlapped whose stay dates include the selected date.

“Total Rooms” refers to the total number of guest rooms in the property. The occupancy rate for the selected date is displayed.
- In certain special cases, the occupancy rate may exceed 100%, such as:
  - All rooms are fully booked, but overlapping reservations exist.
  - On the check-in date, the check-in status is changed to “After Checkout.”
Clicking this section will take you to [Check-in Management], where a list of reservations staying at the property on the selected date will be displayed.

New Booking

The number of confirmed reservations on the selected date is displayed.
Clicking on it will take you to the [Check-in Management] page, where a list of reservations created on that date will be shown.
Cancelled reservations are not included in the count.

Cleaning Tasks

The number of cleaning tasks for the selected date is displayed by status.
Clicking on it will take you to the [Cleaning Tasks] page, where all cleaning tasks for that date are listed by their respective statuses.

For details on cleaning statuses, please refer to the help page below:

[Cleaning Management] Cleaning task screen explanation and operation method - Cleaning task status

Monthly Self Check-In Analysis

You can check information related to check-ins for the selected property's specified month.

The dashboard displays the percentage of reservations that have visited the pre-check-in page, completed pre-check-in, used self check-in, or completed self check-out, based on the total number of check-ins.
Clicking [Pre-Check-in Link Visited] will take you to the [Pre-Check-in Report].

Quick Access

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User (Account) Name > Settings / Admin Console / User Guide / Support / Log Out

Notifications	Event Object: Click the reservation name (reservation number) displayed in blue to navigate to the relevant reservation details page, messaging page, or other related screen. Event: Notification subject Description: Information about the property associated with the reservation and the stay period Event Time: Date and time when the notification was generated Confirmed reservations will be moved to [Read] .
User (account) name / policy group	Green frame and logo: Company logo [Account Settings] Top right of the guest page / Set the company logo that will be displayed on invoices and receipts. Red box - User (account) name: The username of the person who is logged in. [Profile Editing] How to set and change your profile (name / email / language / password, etc.) Blue frame/Policy group: The relevant policy group [User Management] About Policy Groups Please check the respective help pages for details.
Settings	Edit Profile:　How to set and change your profile (name / email / language / password, etc.) Change Password :　[Setup Instructions] Change Password Notification settings:　[Notification settings] Notification settings Security settings: Administrator accounts cannot disable email OTP for enhanced security. Preferences: You can customize the display settings of the reservation calendar for each user. Customize the display settings of the reservation calendar (Preferences) Please check the respective help pages for details.
Admin Console	Navigate to the management console How to open the management console
User Guide	Navigate to the help page Help page
Support	Show support menu [Dashboard] Support Menu
Log out	Clicking this will immediately log you out.

Dashboard Screen Overview & How to Use It