Skip to main content

[Payment Management] Can Stripe or GMO (fincode) Payments Be Processed from “Record Payment” on the Booking Details Page?

J
Written by Joelly See Toh

From the Booking Details page, go to [Transaction] → [Record a Payment] and select [Stripe] or [GMO (fincode)] as the payment method to process a payment using the connected payment solution.

As shown in the screenshot below, to process a payment through Stripe or GMO (fincode), you need to enter the card information and click [Save].

If you would like to process a payment using a guest’s card information that has already been saved in Stripe or GMO (fincode), please log in directly to the relevant Stripe or GMO (fincode) account and process the payment there.

In this case, card information is required when adding a payment in AirHost, so you cannot select the Stripe or GMO (fincode) account as the payment account in AirHost. Please select a different payment account, such as Credit Card, instead.

How to make additional payments with GMO (fincode) (email link function)

GMO (fincode) does not support changing payment amounts or making additional payments through the facility management screen.

However, by using the "email link function" following the steps below, you can send guests a link for additional payment and allow them to make the payment.

[Procedure for issuing an email link (additional payment link)]

  1. Select [Email Link] from the left-hand menu in the administration panel.

  2. Click (press) [Create Payment] in the upper right corner of the screen.

  3. After entering the required information and submitting it, a payment link will be automatically sent to the email address you specified.

*You can also copy the payment link (URL) issued after creation and sending it to any email address. Please use this if you wish to send the information via a means other than email (such as a chat tool or message).

Please check here for details.

Did this answer your question?