AirHost One

Temporary synchronization errors may occasionally occur when syncing with Rakuten Travel (RFB).

This article explains the possible causes and the recommended actions to take.

___________________________________________________________

You may temporarily see one of the following synchronization errors in the Notifications or Sync History:

<code>Timeout waiting for condition</code>

- Failed to synchronize reservation
- <code>Rfb login failed</code>
- <code>Timeout waiting for condition</code>

Communication with Rakuten Travel (RFB) may occasionally become temporarily unstable. As a result, synchronization may rarely fail.

If a subsequent synchronization completes successfully, no manual action is required.

The synchronization will be automatically retried during the next sync cycle, and the reservation information will be synchronized.

This FAQ does not apply if any of the following occurs:

The same synchronization error continues to occur.

Subsequent synchronization attempts do not complete successfully.

Double bookings or inventory discrepancies occur.

- The same synchronization error continues to occur.
- Subsequent synchronization attempts do not complete successfully.
- Reservations are not imported.
- Double bookings or inventory discrepancies occur.

If you experience any of the above issues, please contact the AirHost Support Team.

<a href="https://shorturl.at/NqvPz" rel="nofollow noopener noreferrer" target="_blank">https://shorturl.at/NqvPz</a>

【Rakuten Travel】Temporary Synchronization Error with Rakuten Travel (RFB)

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【Rakuten Travel】Temporary Synchronization Error with Rakuten Travel (RFB)

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