We have identified an issue with the synchronization of bed information from AirHost to Vrbo.
■ Issue
The bed types and counts configured in the AirHost room type are not synced correctly to Vrbo.
Currently, the bed count is generally synced as 1, regardless of the actual bed configuration. As a result, the bed information displayed on Vrbo may differ from the actual bed configuration.
Additionally, even if you manually update the bed information on Vrbo, it may be overwritten during the scheduled synchronization from AirHost, which takes place at around 4:00 AM every day.
■ Scope of Impact
This issue affects all properties connected to Vrbo, regardless of the bed type.
As a result, the bed information displayed to guests on Vrbo may not accurately reflect the actual bed configuration of the property.
■ Status
Our development team is working on a fix for this issue.
We plan to improve the synchronization so that the bed types and counts configured in the AirHost room type will be correctly synced to Vrbo.
We will update this article once the fix has been completed.
We apologize for the inconvenience and appreciate your patience while we work on this issue.