Overview
This section describes the procedure for adding a channel from the [Admin Console] → [Channel] → [Add channel] button.
Here, you'll find specifications and notes concerning synchronization with HostelWorld.
Detail
Synchronization Restrictions
Currently, AirHost supports both room-based sales and bed-based sales on Hostelworld. For room-based sales, AirHost supports this model; however, multi-room bookings are only partially supported. If a booking includes multiple rooms of different room types, each room will be successfully received and secured in AirHost.
Example:
If a booking includes 3 rooms with 3 different room types, all 3 rooms will be correctly captured in AirHost.
If multiple rooms are booked under the same room type, AirHost will only capture 1 room (1 inventory unit), and the additional rooms will not be reflected. In such cases, we recommend creating the additional rooms manually through the PMS to avoid overbooking.
We are continuously working on improving these functionalities to better support different booking scenarios in the future.
Channel creation procedure
AirHost must be configured as a Channel Manager on HostelWorld in advance. Please check with Hostel World for setup instructions.
Create a channel from the Admin Console → Channels → Add Channel button and select HostelWorld.
Set the name of the channel.
After creating the channel, add the property by entering the property ID on the HostelWorld side from "Add new OTA property".
