[Overview]
This section explains the tag functionality in automatic messages.
[Details]
Tag Explanation
In automatic messages or on the message screen, you can insert tags based on the content such as reservation information.
Tags in the Subject Line of Automatic Messages
Tag | Description | Extraction Location |
booking_site | Channel | OTA reservation → Booking site name, Manual reservation → Noted as "Manually Created" |
comfirm_number | Reservation Number | OTA reservation → OTA's reservation number, Manual reservation → AirhostOne reservation number |
guest_name | Guest's Name | Name of the person staying
Note: If the booker and the guest are different, the guest's name will be reflected, and messages will be sent to the registered email address. |
house_name | Hotel Name | Facility name registered in AirhostOne |
Room Information
Tag | Description | Extraction Location |
room_type | Room Type | Room type name registered in AirhostOne |
room_no | Room Number | Assigned room number (name) |
room_manual | Room Manual | Room Type Management >> Room List >> ... >> Edit Room >> Room Manual
Please note that there is no translation feature available, so if you require multilingual display, please enter the information in the same form. |
instructions | Check-in Guide | Facility List >> Property Details >> Additional Information >> Access Guide
Please note that there is no translation feature available, so if you require multilingual display, please enter the information in the same form. |
key | Key Command | Room Type Management >> Room List >> ... >> Edit Room >> Key Command URL |
extra_memo | Additional Memo | Management Console >> Facility List >> Select the Relevant Facility >> Settings >> Automatic Messages, where the content of Extra_memo can be changed per scene |
Booking Information
Tag | Description | Extraction Location |
booking_site | Channel | OTA reservation → Booking site name, Manual reservation → Noted as "Manually Created" |
confirm_number | Booking Number | OTA reservation → OTA's reservation number, Manual reservation → AirhostOne reservation number |
guest_name | Guest's Name | Name of the person staying
Note: If the booker and the guest are different, the guest's name will be reflected, and messages will be sent to the registered email address. |
host_name | Host Name | Management Console >> Facility List >> Select the Relevant Facility >> Property Details >> Contact >> Name
Note: Since this name also appears on receipts, enter the facility name if unsure. |
house_name | Hotel Name | Facility name registered in AirhostOne |
phone | Phone Number | Management Console >> Facility List >> Select the Relevant Facility >> Property Details >> Contact >> Phone Number |
invoice_url | Invoice URL | Reservation Details Page >> Balance >> Payment Details >> Print [Pro Plan and above] button leads to the invoice URL |
Check-in Information
Tag | Description | Extraction Location |
checkin_time | Check-in Time | Reservation Details Page >> Room Information >> Check-in Time |
checkout_time | Check-out Time | Reservation Details Page >> Room Information >> Check-out Time |
checkin_date | Check-in Date | Reservation Details Page >> Room Information >> Check-in Date |
checkout_date | Check-out Date | Reservation Details Page >> Room Information >> Check-out Date |
signature | Signature | Facility List >> Property Details >> Additional Information >> Sign
Example of Use Enter the sender information, and insert [signature] at the bottom of the email.
|
lock_code | Lock Code | Room Type Management >> Room List >> ... >> Edit Room >> Key Code
Note: If the IoT lock is not connected, you can enter the number to unlock the door into the "Key Code" to reflect it in [lock_code]. If you change the number, be sure to manually update the "Key Code" number. |
pre_checkin_url | Pre Check-in URL | Refer to Image ① Red Frame Reservation Details >> The URL of the form displayed when you click on the Check-in Code |
checkin_code | Check-in Code | Refer to Image ① Red Frame Reservation Details Page >> Room Information >> Check-in Code |
checkin_pin_code | Check-in PIN Code | Refer to Image ① Red Frame Reservation Details Page >> Room Information >> Check-in PIN Code |
