Overview
This section explains how to configure settings so that, after check-in, guests can view room information, entrance key details (shared door / shared key), and room key information.
* From here onward, key numbers will be referred to as “Lock Code.”
(Lock Code = PIN code, Door PIN code, Lock number)
To use this feature, you need to subscribe to the optional Check-in Pro Plan or higher.
This feature is available only in the Channel Manager + PMS “AirHost HMS.”
If you would like to send the lock code (PIN code) to guests in advance before check-in, please refer to the help page below:
*Image 1
The password to enter the property is | |
Your room number is | This is linked to the room assignment information. |
The entry passcode is | |
This is information about the key. Download PDF View in browser |
Detail
To display Image ① after check-in, configure the text and files shown in each item.
Set the “Property Access Password”
Please refer to the help page below:
Setting the “Room Access Code” (For Non-IoT Locks)
If you are using IoT lock integration, the key code will be automatically assigned, so manual input is not required.
1. Go to: [Admin Console] → [Property List] → Select the Property → [Room Management] → [Room Unit]
Hover over the […] of the relevant room and click “Edit Room.”
2. Enter the lock code (the code used to access the room) in [Key Code]. Once the settings are complete, click Save.
(In auto message variable tags, the lock code is displayed as lock_code.)
Additional Notes
[Key command URL]
This is the content used when applying the variable tag “Key Instructions” = [Key] in auto messages.
Enter a URL if you want to guide guests using auto messages—for example:
Instructions on how to unlock the door
PDFs or documents available on the cloud
[Room Manual]
This is used when applying the variable tag “Room Manual” = [room_manual] in automatic messages, or when you want to provide room-specific entry rules or instructions to guests via automatic messages.
It is also used when composing the content to be included in the post-check-in email notification.
3. If you see a message indicating that the update was successful, the process is complete.
Set "This is information about the key".
Please refer to the help page below.
Please refer to the help page below for information on the screens that guests actually use and the screens that display room and key information.