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[Dashboard] Publish Announcement

Written by Hiroyuki Sanpei

Overview

The Publish Announcement feature allows you to send announcements in bulk to specific users within your account.

For example, you can use this feature to:

  • Share work-related updates with staff members at once.

  • Send announcements to users responsible for specific properties.

  • Notify users about system maintenance, operational changes, and other important updates.

You can specify the properties and users who will receive the announcements, making it easy to notify the relevant users all at once.

To use this feature, you must subscribe to the AirHost ONE HMS Premium Plan.

Users who can send messages

- Manager
- Administrator
- Account Owner

Recipients

- Cleaner
- Staff
- Manager
- Administrator
- Account Owner

Notification method

- Email

- Banner

- Notification menu

- Browser

Notification settings

You will be automatically registered for the streaming event.
You cannot unsubscribe from announcement notifications through your notification settings.

Points to note

You cannot set a publication period or schedule posts in advance.
Please specify the date and time within the announcement text.


How to Send an Announcement

Go to Dashboard > Send Internal Announcement.

Announcement title

Enter the subject of the announcement.

Announcement Detail

Enter the text of the announcement here.

Select Properties to Notify

Select the facility or facility tag you want to distribute information to.

The following users will be notified

Select the users to whom you want to send the message.

Clicking "Send" will immediately deliver the message to the target users.


How to Receive and View Announcement Notifications

Unread announcements are delivered to the relevant users through the following methods.

Banner

The latest unread announcement is displayed as a banner at the top of the Dashboard.

The banner remains visible regardless of which menu you are viewing within the Dashboard.

View Announcement Details from the Banner

Click [View] to display the announcement details.

Once you open the details from the banner, the banner will no longer be displayed, and the announcement will be marked as “Read” in the Notifications menu.

Dismiss the Banner

Click [×] on the right side of the banner to hide it.

💡 Simply clicking [×] without clicking [View] will not mark the announcement as read. It will remain “Unread” in the Notifications menu.


Dashboard Menu

If there are unread announcements, a red dot will appear next to the Dashboard menu to indicate that unread announcements are available.


Notification menu

If there are unread announcements, a red dot will appear in the notification menu.

You can check the announcement from the notification menu.


Browser notifications

If your browser's notification feature is enabled, company announcements will also be displayed as browser notifications.


Notifications Menu

If there are unread announcements, a red dot will appear on the Notifications menu.

You can view announcements from the Notifications menu.


Browser Notifications

If browser notifications are enabled, internal announcements will also appear as browser notifications.


Frequently Asked Questions (FAQ)

Q. Can I display the banner again after dismissing it?

A. No. Once you click either [View] or [×] on the banner, it cannot be displayed again.

If you want to review a dismissed announcement, you can access it through the email notification or the Notifications menu.

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