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[Dashboard] Support Menu

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Written by Joelly See Toh

Overview

This article explains the support options available from the Dashboard.

For instructions on how to use chat support, please refer to the following help articles:


Detail

Screen Description

1. Go to Dashboard. Hover over your account name in the bottom-left corner of the screen, then click [Support].

2. The Support menu will pop up on the right side of the screen.


Support Menu > Home

Recent Message

Click to view your recent chat support conversations.

Search for Help

Search for help articles.

Send us a Message

Click to start an AI chat support conversation.


Support Menu > Messages

  • Review past monthly product updates, maintenance notices, and important announcements sent by AirHost.

  • View the history of chat support conversations initiated by clicking [Send us a message], including both chats with AI and conversations with support staff.


Support Menu > Help


You can search for help articles by entering keywords related to the information you need, such as “Auto Messages” or “Airbnb.”

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