Overview
This article explains the support options available from the Dashboard.
For instructions on how to use chat support, please refer to the following help articles:
Detail
Screen Description
1. Go to Dashboard. Hover over your account name in the bottom-left corner of the screen, then click [Support].
2. The Support menu will pop up on the right side of the screen.
Support Menu > Home
Recent Message | Click to view your recent chat support conversations. |
Search for Help | Search for help articles. |
Send us a Message | Click to start an AI chat support conversation. |
Support Menu > Messages
Review past monthly product updates, maintenance notices, and important announcements sent by AirHost.
View the history of chat support conversations initiated by clicking [Send us a message], including both chats with AI and conversations with support staff.
Support Menu > Help
You can search for help articles by entering keywords related to the information you need, such as “Auto Messages” or “Airbnb.”





