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[Migration Procedures for Site Controller / PMS]

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Written by Takashi Obatake
Updated over 2 weeks ago

[ Overview ]

The Site Controller / PMS functions of AirHost HMS will be fully migrated to AirHost ONE.

Based on feedback from our users, we are continuously enhancing the Site Controller / PMS functions in AirHost ONE to ensure a smooth migration.

Until the end of 2023, all features — including those in the “Premium Plan” — were available at the current AirHost HMS pricing as part of a trial. Please note that this trial period has now ended.

[ Details ]

New Pricing Plans
After the full migration, you will be able to choose from three different packages. Please note that while using more advanced functions may result in a higher fee, this change will allow us to keep adding new features and providing even better services. We appreciate your kind understanding.

This applies only to the core Site Controller / PMS subscription. Optional services such as IoT lock integration or payment integration are not included in the new pricing.

[ AirHost ONE HMS (Channel Manager + PMS) ]

Pricing Table

Please refer to the following help page and our official website:

  • Minimum monthly fee: ¥6,000 / month (equivalent to 3 rooms)

  • The unit price decreases as the total number of rooms increases.
    (e.g., 20 rooms = ¥1,500 / room)

Plans

Lite

Pro (same price as HMS)

Premium (20% higher than HMS)

A package designed for individual or small-scale vacation rental owners.
Provides the essential Site Controller and PMS functions needed for vacation rental operations.

A package for accommodation operators who require more advanced functions, such as connecting with other channel managers or managing staff.
Includes basic features needed for daily operations, such as user management and tax settings.

A package for mid-to-large hotels and property management companies.
Includes all available features, such as dynamic pricing, connected rooms, and front desk functions for hotels.

Feature List

Lite

Pro

Premium

Basic functions available

All Lite features plus the following:

All Pro features plus the following:

Site Controller

  • Price calendar

  • Dynamic pricing(Airhost Automatic discounts)

  • Rate plans

  • iCal export/import

PMS

  • Booking calendar

  • Reservation management

  • Auto messages

  • Message management

  • Cleaning management

  • Guest form (no custom fields)

  • User management (only cleaner role can be added)

  • Notifications

  • Bookings import

Reports

  • Channel reports

  • Occupancy map

  • Country statistics

  • OCC/ADR reports

  • Accommodation booking reports

Site Controller

  • Bulk rate import (CSV)

  • Tier pricing

  • Length-of-stay restrictions

  • Third Party Channel Manager

PMS

  • Guest Form

    (With the customisable field)

  • Automatic room assignment

  • PMS Upselling

  • CSV data export

  • PMS checkout

Reports

  • Transaction list

Accounting

  • Tax management

  • Guest invoices/receipts (including customization)

Site Controller

  • Dynamic pricing (PriceLabs integration)

  • Cross Listing (connecting rooms)

  • Meal plan configuration

  • API option usage

  • Automatic minimum stay adjustment

PMS

  • Extend Stay

  • No-show settings

  • Multiple folios

  • To-do management

  • CRM

  • Cashier

  • Night audit

Reports

  • Payment Ledger Report

  • Commission reports

  • Daily Revenue Report

  • Daily Financial Report

  • Arrival reports

  • In-house reports

  • Departure reports

  • Cancellation reports

  • No-show reports

Accounting

  • Cleaner Billing System

  • Owner Statement

  • Company Invoice


Differences Between 'AirHost ONE' and 'Old AirHost HMS'

The properties and connections registered on old AirHost HMS, including option settings, are almost entirely shared, allowing immediate use of AirHost ONE.

AirHost ONE introduces a significant change in the interface, clearly separating administrative functions for setup and configuration from daily operational tools for staff use, making the menus easier to navigate. Detailed information on page configuration can be found in the help section:

Day-to-day operational tools such as the reservation calendar, price calendar, and message management have been revamped for ease of use.

  • Reservation Calendar:

Reservation details can now be checked via a slide-in on the right side of the screen, eliminating the need for navigating away from the calendar.

  • Price Calendar:

    Major improvements have been made. Unlike the old HMS, where it was necessary to switch between room types and rate plans, the new Price Calendar in AirHost ONE allows cross-viewing and adjusting of all facilities, room types, and rates simultaneously.

Also, the functionality for setting prices and stop-sales on specific days of the week, among other options, has been significantly enhanced.

  • Message Management:

    Previously, checking messages required navigating to a new page, but now it can be done on the same page, maintaining the inbox view while replying on the right side.

Additionally, features unavailable in AirHost HMS, such as rank-based pricing and dynamic pricing integrations, have been added.

AirHost ONE will continue to enhance user convenience by continuously improving and adding new features.


User Migration

If you contact our support staff, we can migrate your users all at once. Please feel free to reach out to us.

Since specifications differ, please also refer to the following help page regarding user settings:
[User Management] About User Policy Groups


How to Migrate Auto Messages

If you contact our support staff, we can also migrate your automated message templates all at once. Please feel free to contact us.

From the AirHost ONE management console, please review the contents and, at the timing of your switch, disable automated messages on AirHost HMS and enable automated messages on AirHost ONE.

If you are planning to use AirHost ONE’s check-in feature, please make sure to insert the “Pre-check-in URL” variable tag into your templates. For details, please see the following help page:
[Auto Message] Automated Message Settings


How to Migrate Notification Settings

For notification settings, our support staff can also migrate them in bulk if you contact us. Please feel free to reach out.


How to Migrate Check-in Options (Self Check-in Feature)

For check-in options, migration needs to be done manually.

In AirHost HMS, only check-in/out functions were available, while AirHost ONE provides many additional features such as information sharing and upsell functions.

For migration steps, please refer to the following help page:
[Migration Procedures] Check-In Options Transition

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