This explains how to add taxes via the [Admin Console] → [Account Settings] → [Tax Settings] button.

You can add and manage taxes (inclusive or exclusive) that apply to accommodation charges and POS products.

For inclusive taxes, they are automatically displayed on receipts and invoices once you set applicable OTAs or POS products.

For exclusive taxes, they must be manually added.

There are two types of taxes: "Reservation" for bookings and "Product" for products.

By default, no taxes are predefined, so you must add them. Taxes for accommodation charges should be set as "Reservation," and those for POS products should be "Product."

Please refer to the following video for the steps to add taxes:

To automatically apply consumption tax (inclusive) to accommodation bookings, configure it in the "Tax" settings of each facility for the applicable booking source.

The steps are outlined in the following video:

After completing the above settings, consumption tax (inclusive) will be applied to reservations from the specified booking sources and will be printed on the receipts.
​(Note: This tax application cannot be retroactively applied to reservations confirmed before the settings were configured.)

If you add taxes to a property after future reservations have already been confirmed, you can apply the new tax settings to those reservations by selecting Apply Taxes to All Future Reservations.

Some OTAs, such as Booking.com, can send consumption tax to AirHost together with the reservation information, depending on the OTA's settings.

The imported tax amount can be viewed on the Reservation Order Details page. However, it is not automatically reflected on invoices or receipts.

To include the imported tax on invoices and receipts, you must configure the applicable booking source under: Settings → Inclusive Tax

To check your "Pre-order Details" page, open it via the pre-order number link on the pre-order details page, and then check the total amount in the pre-order details section.

Adding and Setting a Bathing Tax / Hot Spring Tax(Exclusive) for Accommodation Charges

Please refer to the following video for the steps to add taxes:

Bathing or accommodation taxes (exclusive) cannot be automatically posted.

You need to manually add them on the reservation details page. For the steps, refer to the help section:

[Reservation Management] Adding Bathing Tax (Exclusive)

Please refer to the following video for the steps to add taxes:

The procedure to apply VAT to each POS product is also available in the following video: