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[Booking Engine] How to Request Listing on Google Hotels / Vacation Rentals

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Written by Joelly See Toh
Updated over 3 weeks ago

Overview

This section explains how to request listing on Google Hotels / Google Vacation Rentals via the Booking Engine.

To apply for listing on Google Hotels, using the AirHost Booking Engine is mandatory.

For instructions on how to start using the Booking Engine, please refer to the help guide below:


Detail

Additional Fees for Listing on Google Hotels / Google Vacation Rentals

Currently, we are accepting listing requests free of charge during the trial period.
Please note that it may take about two weeks to one month to complete the listing process due to possible errors during the registration process.

There may be additional fees applied in the future, but we will inform you at least one month in advance if that happens.

Note:

Listing on Google Hotels / Vacation Rentals is requested by automatically syncing property information via the Google API.

After submission, how the property is displayed on Google Maps is controlled entirely by Google. We are unable to specify or modify how the listing appears.

Additionally, we cannot request or configure linkage to an existing Google Business Profile on your behalf. Please understand that these settings must be managed directly through Google.


Important Notes Regarding Property Name Display After Listing

Due to Google specifications, the property name displayed will use the language corresponding to the property’s location (e.g., Japanese for properties located in Japan).

Property names in other languages will be automatically translated, and the translated name will also be applied within the Booking Engine display.

Please note that automatically translated property names cannot be manually edited.

For example, for properties located in Japan, property names in languages other than Japanese will not be editable.


Pre-Request Checks [Checking Existing Listings]

Before making a request, check if your property is already listed. Here’s how to verify:

For Hotels:

If your property is selected on Google Maps and 'Official Site' is displayed under "All options," then it is already listed, and no request is necessary.

For Vacation Rentals:

Display the property's address on Google Maps, select "Hotels" → "Vacation Rentals," and if the property shows up with 'AirHost Booking Engine,' it is already listed, and no request is necessary.

**A vacation rental property can only appear on the Google Travel page, in the Vacation Rentals category.

However, the booking link for this property cannot be shown on Google Maps. This is because to display a booking link or rate on Google Maps, the property must have a "Check availability" button, which is only available for properties in the Hotel category and not for vacation rentals.

Please note that it's up to Google to decide whether a listing appears on Google Hotel or Vacation Rental.

You cannot choose or change to be on Google Hotel or Vacation Rental.

For more information about the category, you can refer to this article.

Vacation Rental Category

Hotel Category

[Consistency of Property Name Meaning Across Languages]

When setting the property name in multiple languages (e.g., Japanese, English), please ensure that the meaning remains consistent across all languages.

If the meanings differ significantly, it may violate Google policies and could result in suspension of the listing.

Also, make sure that the property name is entered in all supported languages before submitting the listing request.

[Information Required for Listing]

The following details are mandatory for listing and must be checked and entered prior to your request to avoid errors:

To be listed on Google Hotels / Vacation Rentals, your property must be publicly available and for sale on the AirHost Booking Engine. Please confirm this before making your request.


How to Request a Listing

How to Submit a Listing Request

From the Dashboard screen, click Profile (bottom-left corner)Support.

When contacting us, please make sure to include the following information:

  • Email Address: The email address registered to your AirHost account

  • Title: “Google Hotels / Vacation Rentals Listing Request”

  • Category: Booking Engine

  • Booking Engine Public Page URL: The public Booking Engine URL of the property you would like to apply for listing

Providing all of the above information will help us process your request smoothly.


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