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[FAQ] How should I differentiate between using "Block Rooms" and "Stop Selling"?

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Written by Joelly See Toh

Difference Between Blocks and Stop Sell

Both Blocks and Stop Sell are used to prevent reservations, but they differ in where they are configured, their intended purpose, and how they affect reporting.

Item

Block

Stop Sell

Configured In

Booking calendar

Price Calendar

Applies To

Individual room

Room type and Rate plan

Main Purpose

Make the room unavailable.

Stop selling inventory

Room assignments for reservations

×

Impact on OCC

Settings

Included as available inventory (treated as sellable inventory)

What Is a Block?

A Block is used to make a specific room unavailable.

Typical use cases include:

  • Owner stays

  • Staff stays

  • Maintenance

  • Repairs or out-of-service rooms

A blocked room cannot receive new reservations and cannot be assigned to existing reservations during the blocked period.


What Is Stop Sell?

Stop Sell is used to stop selling a room type or rate plan.

Typical use cases include:

  • Closing sales for specific dates

  • Stopping sales for specific rate plans

  • Adjusting availability during special events

  • Managing availability for individual OTAs

Unlike a Block, a Stop Sell does not make the room itself unavailable. The room remains available for room assignment to existing reservations.


Which One Should You Use?

Use Block when you want to:

  • Reserve a room for owner or staff use

  • Perform room maintenance or repairs

  • Make a specific room unavailable

Use Stop Sell when you want to:

  • Stop accepting new reservations

  • Stop selling a specific rate plan

  • Temporarily close inventory as part of your sales strategy


Although Block and Stop Sell serve similar purposes, they are designed for different use cases:

  • Block: Makes a room unavailable for use.

  • Stop Sell: Stops the room or rate plan from being sold.

Choose the option that best fits your operational needs.

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