“Misc Accounts” is a feature that allows you to record and manage income and expenses that are not associated with accommodation bookings.

By registering sales from sources such as convenience shops or coin-operated laundries as “Charges” and recording the amount actually received as “Payments,” you can check the payment status and outstanding balance for each charge.

For example, you can use this feature to manage:

What you’ll learn in this article:

Before registering a Misc Account, the following settings must be configured in advance:

From [Property List], select the property > [Settings] > [Misc Accounts].

Click [Add Misc Account].

Register the items that you will select when recording Misc Accounts transactions in advance as [Hotel Products].

Examples include:

Please refer to the help section below for registration instructions.

[Hotel Products] Additional charges/price adjustments/payments added to accommodation fees

Register the payment accounts you will use in advance to record the actual payment methods received for charges such as sales.

Examples include:

For instructions on how to register payment accounts, please refer to the help article below:

[Payment Management] How to Add or Delete Payment Accounts (Payment Methods)

From [Dashboard] > [Misc Accounts], register the transaction.

In Misc Accounts, charges such as sales and the payments actually received are registered separately.

First, Add Transaction as a charge. Click [Add Charge] and select [Additional Charge].

Select a hotel product that you registered in advance, enter the amount, and register the charge.

Next, record the amount received as a record a payment.

Click [Record a Payment], enter the Select Misc Account, amount, and Payment Account (payment method), then click Save.

From [Admin Console] > [Property List], select the property > [Settings] > [Misc Accounts] > [Balance].

You can check whether payments have been correctly registered against the charges, and whether there are any missing or outstanding payments for the recorded sales.

If the balance is ¥0, there is no outstanding balance.

If you need to edit or cancel a transaction because you entered the wrong amount or accidentally registered a charge twice, follow the procedure below depending on the type of transaction.

A registered charge can be canceled to make it invalid. The amount of a registered charge cannot be changed.

If you entered the wrong amount or accidentally registered a charge twice, cancel the relevant charge and then register a new charge with the correct details.

From [Misc Accounts] > click [...] on the right side of the relevant charge > [View Details] > [Void]

▼Void charges can be viewed by selecting [Invalid] under [Transaction Status] in the [Filter] menu.

Registered payments can be partially or fully refunded. The amount of a registered payment cannot be changed directly.

If you entered the wrong payment amount, refund the relevant payment and then register a new payment with the correct amount.

From [Misc Accounts] > click [...] on the right side of the relevant payment > [View Details] > [Refund]

▼ When a refund is processed, a new payment transaction is created under the “Refund” category.

You can check weekly or monthly sales by selecting the relevant [Period] and [Misc Account Name] from the [Misc Accounts] menu.

A. Whether you register a transaction using [Record a Payment] or [Add a Charges], the transaction date is the date on which it was registered.

For example, if you receive the proceeds from a coin-operated laundry on the same day, but register the payment the following day, the transaction will be recorded with the following day’s date.

Currently, the transaction date cannot be changed after registration.

If the actual transaction date differs from the registration date, manage the transaction by noting the actual transaction date in the remarks, for example.