Due to a specification change by Airbnb, since late October 2026, Airbnb no longer provides guest phone numbers to connected software (including AirHost).
As a result, even if you can see a guest's phone number in the Airbnb management screen, it will not be shown in the AirHost reservation details.
In addition, the "Country" in the AirHost reservation details was estimated from the country calling code of the phone number received from Airbnb. Because phone numbers are no longer provided, some reservations now have a blank "Country".
If you need to check a guest's phone number, please view it in the Airbnb management screen.
*This article reflects information as of November 2026.