Overview
You can check whether the guest actually clicked and opened the Pre-Check-in URL that was sent via an Auto Message.
Detail
Check from the dashboard
■ Dashboard ＞ Self Check-in Report ＞ Number of Visits to Self Pre-Check-in Link
The dashboard displays the monthly number of visitors to the Pre-Check-in URL.
※Clicking it will take you to a detailed report.
Check from the Reports Section
■ Reports ＞ Production Report ＞ Pre-Check-in Page View
Select the guest’s arrival date.
If you only want to display guests who have visited the Pre-Check-in URL, set “Visited PreCheckin” to “Yes.”
You can then view a list of guests who have visited the Pre-Check-in URL.
Note:
On the same report, you can also check the status of guest form entries and payments.
If the click rate for the Pre-Check-in URL is low, consider improving the content of the message.
This is a new feature released on July 19, 2024, and only counts the number of times guests clicked the Pre-Check-in URL after the release. Therefore, data for users prior to this date will be empty.