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[Booking.com Related] Unable to Receive Booking.com Reservation Requests

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Written by Joelly See Toh
Updated over 3 weeks ago

Because the Booking.com Messaging API does not support requests related to reservation details, these types of request messages are not reflected in AirHost.

The following requests are included:

  • Check-in / Check-out time

  • Date change (change of stay dates)

  • Cancel for free (free cancellation request)

  • Parking

  • Bed preference

  • Extra crib

  • Extra bed (“Add an extra bed”)

Please note that such requests must be checked and handled directly on the Booking.com side.


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