Overview
Group check-in/group check-out is a feature that allows you to check in and check out multiple rooms at once when you have booked multiple rooms under a single reservation.
You don't need to perform check-in and check-out operations for each room; you can select the rooms you want to check in and process them all at once.
This feature requires the purchase of the “Hotel Management Extension Package” add-on.
For details on eligibility, pricing, and other requirements, please refer to
[Hotel Management Extension Package] Overview and How to Use Hotel Features.
What you will learn from this article
How to check in as a group
How to do group checkout
Detail
Group check-in/group check-out procedures
If you have booked multiple rooms in a single reservation, you can select multiple rooms and check in or check out all at once.
How to operate
1. Open the reservation in question and switch to full-screen mode .
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2. In [ Order Details ], check the boxes for the rooms you want to check in/check out all at once (or "Select All") .
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3. When you select multiple rooms, either " Bulk Check-in " or " Bulk Check-out " will appear at the top of the screen. Click either " Bulk Check-in " or " Bulk Check-out " depending on the operation you wish to perform.
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Frequently Asked Questions (FAQ)
Q. Can I check in for rooms that were booked separately at the same time?
A. No. Group check-in/group check-out is available when you have booked multiple rooms under one reservation.