[ Overview ]
The Channel Manager / PMS functions of AirHost HMS will be fully migrated to AirHost ONE.
Based on feedback from our users, we are continuously enhancing the Channel Manager / PMS functions in AirHost ONE to ensure a smooth migration.
Until the end of 2023, all features — including those in the “Premium Plan” — were available at the current AirHost HMS pricing as part of a trial. Please note that this trial period has now ended.
[ Details ]
New Pricing Plans
After the full migration, you will be able to choose from three different packages. Please note that while using more advanced functions may result in a higher fee, this change will allow us to keep adding new features and providing even better services. We appreciate your kind understanding.
This applies only to the core Channel Manager / PMS subscription. Optional services such as IoT lock integration or payment integration are not included in the new pricing.
[ AirHost ONE HMS (Channel Manager + PMS) ]
Pricing Table
Please refer to the following help page and our official website:
Minimum monthly fee: ¥6,000 / month (equivalent to 3 rooms)
The unit price decreases as the total number of rooms increases.
(e.g., 20 rooms = ¥1,500 / room)
Plans
Lite | Pro (same price as HMS) | Premium (20% higher than HMS) |
A package designed for individual or small-scale vacation rental owners. | A package for accommodation operators who require more advanced functions, such as connecting with other channel managers or managing staff. | A package for mid-to-large hotels and property management companies. |
Feature List
Lite | Pro | Premium |
Basic functions available | All Lite features plus the following: | All Pro features plus the following: |
Channel Manager
PMS
Reports
| Channel Manager
PMS
Reports
Accounting
| Channel Manager
PMS
Reports
Accounting
|
What is the difference between "AirHost ONE" and "old AirHost HMS"?
Almost all data registered in the old AirHost HMS, such as property information, OTA connections, and optional feature settings, is shared, so you can start using AirHost ONE immediately.
The screen layout has been significantly changed in AirHost ONE. The menu layout has been made easier to understand by clearly separating the two sections that were mixed in the old AirHost HMS: "Administrator functions for configuration and settings" and "Staff functions for daily operation."
For details on the page layout, please refer to the help below.
Day-to-day operational tools such as the booking calendar, pricing calendar, and message management have been revamped for ease of use.
Booking Calendar:
Reservation details can now be checked via a slide-in on the right side of the screen, eliminating the need for navigating away from the calendar.
Pricing Calendar:
Major improvements have been made. Unlike the old HMS, where it was necessary to switch between room types and rate plans, the new Price Calendar in AirHost ONE allows cross-viewing and adjusting of all facilities, room types, and rates simultaneously.
Also, the functionality for setting prices and stop-sales on specific days of the week, among other options, has been significantly enhanced.
Message Management:
Previously, checking messages required navigating to a new page, but now it can be done on the same page, maintaining the inbox view while replying on the right side.
Additionally, features unavailable in AirHost HMS, such as Tier- pricing and dynamic pricing integrations, have been added.
AirHost ONE will continue to enhance user convenience by continuously improving and adding new features.
About user migration
Bulk user migration |
If you contact our support staff, we will transfer all of your logged-in users at once. Please note that the specifications for user permissions after migration will be different, so please check the help page below. |
Adding Users |
You can add users yourself. Please refer to the help page below. |
User: Client Cleaner Migration |
- We have prepared a document that will be necessary to inform our [clients] and [cleaners] regarding the system migration. It is in Google Docs format, so please open the page by clicking the blue button at the bottom, copy the document, and use it. - After copying the documents, you can edit the content to suit each facility, convert them to PDF, etc., and send them to each [client] [cleaner]. |
How to copy : Click [File] > [Make a copy] - Please do not request editing privileges. Permissions will not be granted.
 |
User: Client
|
User: Cleaner
You can share how to use the app by sending the help page below along with the request. |
How to migrate automated messages
If you would like to transfer your "Auto Message" templates, please contact our support staff and we will transfer them all at once. Please feel free to contact us.
Please check the details in the AirHost ONE management console, and when it's time to switch, disable the automatic messages on the AirHost HMS side and enable the automatic messages on the AirHost ONE side.
If you use AirHost ONE's check-in function, you will need to insert the variable tag for the "Pre-check-in URL" into your template. For details, please see the help page below.
How to migrate notification settings
If you would like to transfer your "Notification" settings in bulk, please contact our support staff. Please feel free to contact us.
How to migrate check-in options (self-check-in functionality)
"Check-in options" must be migrated manually.
AirHost HMS only offered check-in and check-out functionality, but AirHost ONE adds many other features, including information provision and upselling.
For migration procedures, please refer to the help below.